Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,919 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Used before one issue not given token for way out but sorted quickly by carpark staff”

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Posted 4 months ago

“Great service, nice clear instructions on where to meet the driver. Also nice clear instructions for return journey and ghe driver turned up nice and early.”

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Posted 4 months ago

“Used the airport parking. Very easy to locate parking area,taxi was already there waiting for us and easy 15 min transfer to port. Rang taxi company when we had our luggage and only waited about 5 minutes for it to arrive and take us back to the parking area. Will definitely use again.”

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Posted 4 months ago

“Very easy process from start to finish. Car easily parked close to arrival doors. Will definitely continue to use.”

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Posted 4 months ago

“Incorrect information sent on email. Detail stated to attend booth 11, however this was incorrect and we had to ask numerous people and eventually found out that we needed to go to 19 which was for TUI, even though we weren’t booked with TUi. Not what you want to be dealing with late at night.”

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Posted 4 months ago

“Easy parking good location ,regular bus transfers”

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Posted 4 months ago

“Great Service from Holiday extras Trust in trouble free services”

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Posted 4 months ago

“Very efficient and very easy, deffinately worth the money 👍”

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Posted 4 months ago

“Great service, very easy to find and use- happy customer”

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Posted 4 months ago

“I had a smooth trouble free parking experience from arrival to departure.”

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Posted 4 months ago

“.easy to book. Reasonable price, excellent customer service from team .”

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Posted 4 months ago

“Stayed at the Brittania Hotel several times in the past. This visit was just as good as previous ones. Very convenient for the airport, small but well appointed room and an excellent breakfast. Won’t hesitate to use again.”

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Posted 4 months ago

“One of the 2 entry barriers did not appear to be recognising number plates. The person in front of us experienced problems and so did we, but people were flying through the other (left hand) barrier. No problems after we reversed out and changed queue! Took 15 mins to find a space to park as very few free spaces in the whole massive park. Waited a long time for a bus from the airport to return to the park. Bus stop not very clearly signposted at the airport. Only marginally cheaper than taking a taxi now.”

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Posted 4 months ago

“Hotel great, drivers from and back to Skyport were very good.”

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Posted 4 months ago

“Very much,only couple of minutes took for my booking, very easy and value”

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Posted 4 months ago

“The signage within car park 1 really needs improvement. I found myself going around in circles trying to find a place to park. Otherwise, everything was good with entry and exit fast and efficient.”

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Posted 4 months ago

“Very easy to use, Manchester airport.”

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Posted 4 months ago

“Airport premium car park - Normally have no problems but this time on our return the barrier wouldn't accept our ticket, after a long day travelling it was the last thing we needed stuck in the airport car park. Saying this we will definitely book again.”

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Posted 4 months ago

“Brilliant thanks 👍”

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Posted 4 months ago

“Great service in and out of car park seamlessly.”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 8,919 reviews