Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,916 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Clear communication. Everything ran as explained. Really friendly and helpful staff. You did a great job - thank you.”

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Posted 4 months ago

“Great service and good value”

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Posted 4 months ago

“Unlike other companies, you are unable to get picked up before 8am.”

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Posted 4 months ago

“Fantastic service , friendly staff and just across the road to the cruise ship ! Brilliant”

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Posted 4 months ago

“We've used Holiday Extras for many years to book both airport parking and lounges. On our most recent occasion, we booked the Aspire lounge at Birmingham airport as our usual Number 1 lounge, was fully booked. We were pleasantly surprised. There was a good choice of food and drink available and the staff were super helpful and friendly. We have a decision to make for our next holiday!!”

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Posted 4 months ago

“Used Sentinal at Leeds/ Bradford Airport for many years. Not the cheapest anymore but provide an excellent service.”

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Posted 4 months ago

“Good priced parking in a convenient location with excellent transfer and friendly staff. Highly recommended.”

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Posted 4 months ago

“Used Meet &Greet many times and the system works perfectly both for leaving my car and picking up after holidays. Would always use it when flying.”

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Posted 4 months ago

“Parking close to Birmingham airport. Clean car park. Very well sign posted. Toilet facilities on site. Friendly staff. Regular and swift bus service.”

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Posted 4 months ago

“I find it easy to make a booking through holiday extras and find prices acceptable”

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Posted 4 months ago

“Fantastic service. Took advantage of special offer to have the car valeted. Very good job. Would recommend the service.”

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Posted 4 months ago

“Everything went to plan from start to finish very well done to all at EMA”

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Posted 4 months ago

“Easy to book and car park to hotel and back was so simple”

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Posted 4 months ago

“Was easy to book. Car park 2&3 at Bhx are very handy for departures. Its now number plate recognition, which is great, except once we arrived in snow and not let in due to plate being covered. Its great that youre given a late arrival cover as we were 3 hours delayed, had no issues leaving.”

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Posted 4 months ago

“Really good drivers were there both times and no issues”

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Posted 4 months ago

“Super easy to book, booked car park 3 literally only a few minutes walk to the entrance so no need to pay the extra, leaving was super easy, no congestion compared to the other 2 car parks”

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Posted 4 months ago

“Delayed 5 hours no extra charge quick and efficient service”

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Posted 4 months ago

“Cheaper than parking in other car parks”

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Posted 4 months ago

“Was really easy to book and leave car at the airport with a 2 minute walk to the terminal. Dropped a star as we could not see any signage at the roundabout for MandG we ended up in drop off zone and ended up having to pay”

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Posted 4 months ago

“The only problem we had was that the barcode to access the keysafe wasn’t properly printed so we were unable to get our car keys. We rang the number on our receipt and a lovely female member of staff sorted this for us but the issue does need addressing. Also on the ticket it does not make it obvious where to find the keysafes & we had difficulty finding them.”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 8,916 reviews