Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,858 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick entry and exit, parked up no hassle, thank you”

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Posted 4 months ago

“So quick and easy. First class service. Very professional”

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Posted 4 months ago

“We arrived at car park on time and we managed to get straight in and parked up hassle free we also managed to get in a disabled space which was even better as I don't walk so good the space was near the front we left the car for 3 weeks and it was so safe the convenience of this parking made the start of my holiday so much better than ever a very short walk to the terminal entrance and at the time it was bitter cold so this was a very good thing I will definitely be parking hear again even though it's a bit more to pay I would definitely recommend this especially to disabled people I was so pleased and happy best parking everywhere at Newcastle airport”

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Posted 4 months ago

“Silver zone parking is a great service, from booking on line, dropping off the car catching the shuttle to departures was so easy, the return was just as good, we were on our way home within 40 minutes of landing. Perfect.”

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Posted 4 months ago

“So easy to book and parking process perfect”

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Posted 4 months ago

“The booking process was v easy. I appreciated the notification giving instructions for each transfer. Both transfers we're seamless and friendly drivers. Will definitely use again 🙂”

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Posted 4 months ago

“Easy to book great price and good service”

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Posted 4 months ago

“Always super efficient quick & so fully confident on arrival”

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Posted 4 months ago

“Always very professional never had a problem always on time when we return keep it going I’m booking again in another couple of weeks thank you”

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Posted 4 months ago

“Very easy service”

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Posted 4 months ago

“Excellent hotel including parking and transfers.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“When we arrived back to Manchester after a very long delayed flight our car had been parked outside of the undercover area at the end of green bay 8. It was covered in hard packed snow and ice. While we appreciate that the weather had been extremely bad other passengers cars on the same flight had been cleared of snow and were parked under cover and ready to drive. The whole object of meet and greet is that your car is ready to just drive away not spend twenty minutes cleaning away ice and snow. Very very dissappointed with the service.”

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Posted 4 months ago

“So simple and easy to book and good prices too.”

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Posted 4 months ago

“Hotel and Parking great as always, highly recommend. Negative is that IHG rewards points are not available when booking via Holiday Extras!”

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Posted 4 months ago

“Great service. Easy to book. Would recommend.”

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Posted 4 months ago

“Excellent service from the booking process through to the actual pick up. No issues at all for our family of four and I would use Holiday Extras again.”

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Posted 4 months ago

“Stan hill Court was great. Much later start, great breakfast. Will go back”

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Posted 4 months ago

“Parking was well sign posted and number recognition excellent 👏 Couple of minutes walk to Terninal, perfect”

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Posted 4 months ago

“Easy booking and competitively priced. My car wasn't moved, however I only found out it maybe moved on check out and the staff asked me for my keys. This needs to be highlighted on booking”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 7,858 reviews