Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,916 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“So easy to book car parking, reasonable price . Easy to get parked no hassle so straight forward.”

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Posted 4 months ago

“Easy to find the carpark in Liverpool. Plenty of parks and very secure. Definitely will use again 👍”

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Posted 4 months ago

“Perfect, no problem at all. If any criticism a bit expensive.”

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Posted 4 months ago

“Fantastic room. Easy parking. Brilliant food and drink. Got picked up after being on holiday then straight to the car park. So easy to do. Thank you”

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Posted 4 months ago

“Couldn't fault it, everything went smoothly from start to finish.”

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Posted 4 months ago

“Good hotel, great parking onsite. Very easy to get to. I would use them again.”

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Posted 4 months ago

“Wizzair changed our flight from Gatwick (20 minute drive) to Luton (2 hours if you're lucky) so we need a pre-flight overnight hotel plus parking for our 15 day trip. We found an offer on Holiday Extras for the Premier Inn in Dunstable South with parking plus Parking with Airparks Self Park for a price that seemed so cheap, we couldn't believe it was genuine (I have a suspicious nature). But we booked it and everything worked really well, we had a good stay at the Premier Inn and the whole parking drop off/pick up process was good too. I took a video of our car when we parked it, plus a photo of the mileage/petrol and it was exactly the same when we returned to it. Some of the detailed instructions weren't quite correct (the process is different if they are parking the car for you) but there were staff on hand to assist. Very impressed indeed and we would happily do it again.”

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Posted 4 months ago

“Good location and barriers operated correctly on exit of car park”

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Posted 4 months ago

“Good communication throughout and driver waiting at airport and again pickup”

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Posted 4 months ago

“Always use this parking option. Never any problems and easy to park and collect”

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Posted 4 months ago

“I turned up on time and left on time in a car park. Not sure why I was told to remember Lane 2 because we were in Yellow 17 on collection 🤔”

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Posted 4 months ago

“Very happy with holiday extras the app was very easy to use had. No problems as I done the hotel and parking they keep you informed I will use this app again”

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Posted 4 months ago

“Signage could have been a little better. Parking was fine but becomes hard work when you need to communicate with holiday extras. They used to have a telephone number nut now it's all AI live chat...”

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Posted 4 months ago

“Parking was easy enough and family room was ideal. Food in the restaurant was really good bonus too”

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Posted 4 months ago

“Easy to get into airport and get car back at end of journey”

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Posted 4 months ago

“Would recommend so close to the terminal”

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Posted 4 months ago

“would definitely recommend this to others”

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Posted 4 months ago

“Ok,but could have used better signage to entrance.”

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Posted 4 months ago

“Easy to use online, good value,struggled to find a parking space at birmingham airport even though we had pre-booked”

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Posted 4 months ago

“Use holiday extra everytime i fly from cardiff and never had a problem”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 8,916 reviews