Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,154 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Excellent service no hassle”

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Posted 3 months ago

“Excellent service to use for transfer pick up from airport to destination, driver was very friendly and gave good recommendations for us for during our stay, Excellent communication would highly recommend this service”

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Posted 3 months ago

“Simple process. Customer service on site excellent.”

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Posted 3 months ago

“Jet Park Ringway is too far out, too large and too busy a park with roads in poor repair.”

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Posted 3 months ago

“As always first class service .”

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Posted 3 months ago

“Lovely hotel. Easy parking for holiday. Everything was simple...just as we wished for.”

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Posted 3 months ago

“Lovely hotel, comfortable rooms and food nice in the bar. Easy shuttle bus to and from airport. Great car parking, was delayed back and hotel sorted the additional parking with no issue- would definitely book here again.”

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Posted 3 months ago

“Easy to book”

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Posted 3 months ago

“Easy to do and bus was on hand easily”

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Posted 3 months ago

“Brilliant!!”

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Posted 3 months ago

“Easy to use everytime”

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Posted 3 months ago

“Easy to find,bus was there in a few minutes and coming back again the same … perfect”

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Posted 3 months ago

“Easy, from drop off to pick up !”

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Posted 3 months ago

“Radisson hotel was fine for our nights stay and the car was parked there for 3 weeks with no problems.”

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Posted 3 months ago

“Drop off easy pick up easy”

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Posted 3 months ago

“Pickup waiting for us even though our plane was delayed 30 minutes and stuck in passport control. Our driver met us just outside the airport and was friendly and helpful. Got us to our destination in quick time. After our holiday return journey back to airport was just as efficient. No problems, l would recommend Holiday Extras.”

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Posted 3 months ago

“We were told by ibis to leave my car outside with my blue badge and it could stay there while I was away this was not true. Also told to say my return was a day later as I had late return insurance. On my return no car, I was told to come back at 10am next day. So we had to book a hotel at my expense £100 to wait for my car. Next morning 10am still no car I was told it would cost me £90 to get it back. The guy on receipt named Mo was helpful and after refusing to pay he finally agreed for Ibis to pay the £90. My car arrived back after another 45mins. The room was a disgrace bed pushed up against the wall no room to move. However it was clean”

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Posted 3 months ago

“It was straightforward to book airport parking at relatively short notice (less than a week before departure). It also remained the most cost-effective option for our trip.”

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Posted 3 months ago

“All went as planned. Easy and quick parking at Manchester Airport”

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Posted 3 months ago

“First time we’ve used this service and will absolutely use it again! Sentinal at Leeds Bradford was a dream to use! Top marks”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 9,154 reviews