Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,154 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Fast, friendly, efficient service every time”

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Posted 3 months ago

“Very easy to drop off my car drop-off and collection from the airport was very quick and easy my car was ready to collect on return will be using again in December”

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Posted 3 months ago

“Easy drop off and a rapid drop off at the airport. Simple when collecting easy access to keys and very short walk for car. A good experience and would throughly recommend airparks”

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Posted 3 months ago

“Easy to drop off keys. Unfortunately the bar code would read to let us leave but soon rectified by assistant via phone.”

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Posted 3 months ago

“Good price and easy to follow to directions”

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Posted 3 months ago

“Excellent”

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Posted 3 months ago

“Excellent service , wouldn’t leave car any where else”

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Posted 3 months ago

“Easy to park, great hotel, good value.”

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Posted 3 months ago

“The car park was easy to access and a short walk from the terminal.”

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Posted 3 months ago

“Rooms dated. The whole corridor had a nasty smell to it. Bed too soft. The paid for meal gives you a mains choice of fish chips, curry or pizza. Definitely not staying here again”

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Posted 3 months ago

“Good service with the exception of having to go to terminal 5 rather than just 2 or 3.”

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Posted 3 months ago

“Easy to book carparking at Stansted Airport. The helpdesk answered my question ahead of booking quickly so I had the confidence to go ahead and book. Having prepaid the carparking meant I didn't have to worry when I lost my carpark ticket. I will use this service again.”

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Posted 3 months ago

“Great service, everything went as advertised, nothing to complain about.”

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Posted 3 months ago

“Easy to book airport car parking with competitive price on/off site options … always book Sentinel car parking excellent service/helpful staff”

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Posted 3 months ago

“Easy to get to hotel, good facilities and smooth, short transfer to terminal. Only downside is ever increasing cost.”

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Posted 3 months ago

“Always book with Holiday Extras to park my car at the airport. Everything went smoothly”

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Posted 3 months ago

“Excellent service with Holiday Extras and competitive with pricing. Bristol Airport multi storey parking was a different story - poor signage in multi-storey and exhorbitant pricing.”

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Posted 3 months ago

“Very good system”

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Posted 3 months ago

“The transfer from the airport to hotel was easy to book on line & the driver was easily found with the instructions given. The journey was pleasant with a friendly chatty driver who was able to give us some idea about our destination. The return journey back to the hotel was confirmed via SMS message 48 hours before it arrived at our hotel to collect us. It turned up about ten minutes early & again it was a pleasant journey back to the airport. I would definitely recommend & use this service again.”

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Posted 3 months ago

“Easy airport to get to not far to walk to terminal and easy to find your way round inside”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 9,154 reviews