Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,915 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hotel excellent but slightly surprised that MBW Meet and Greet made us pay for car park entry at Heathrow Terminal 2, an extra £7.50 which previously has always been included in the Holiday Extras price”

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Posted 3 months ago

“Drop and go at Edinburgh airport lived up to everything they advertised. Conveniently sited, the staff were caring and helpful, the bus transfer timely and easy.”

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Posted 3 months ago

“I have used JetParks3 many times in the past and have never experienced any problems. Entry and exit has been rapid with number plate recognition working faultlessly. On this occasion we didn’t have to wait for a bus for more than a couple of minutes from the car park to the terminal and terminal to car park and we know from that maximum wait time for a bus is only 10 to 15 minutes.”

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Posted 3 months ago

“I have used Holiday Extras many times, I have always been very satisfied with a friendly service!”

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Posted 3 months ago

“I have used this method of parking a few times now easy to book and easy to use.”

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Posted 3 months ago

“Easy to book, eay to park and all was hassle free...and worked out as cheapest option as travelling alone.”

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Posted 3 months ago

“Have used Holiday Extras for many years both for parking and hotel with parking and always very pleased with their customer service. This holiday was no different received very good service and would use them every time. I can highly recommend.”

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Posted 3 months ago

“Sentinel airport parking at Leeds Bradford is run extremely efficiently with friendly helpful staff who explain the simple procedure on arrival. Transfer busses run continuously for the 3 minute journey to the airport. No waiting or delays. Excellent service.”

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Posted 3 months ago

“Easy to book and everything ran like clockwork on the day with both cars that were booked in. Location is so convenient for departure and arrivals: just a 3 minute stroll across.”

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Posted 3 months ago

“Car park automatic system was great with access and egress great. However, the return transfer bus I was waiting over 30 mins at the airport terminal. A dedicated queuing system has to be put in place at the terminals too to avoid skipping and remove the risk of 'disagreements'”

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Posted 4 months ago

“Really easy to book lots of information and great promotions on everything to make my holiday a time to remember”

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Posted 4 months ago

“The hotel, the room and parking was great. Breakfast was delicious but the evening meal was awful for all 4 of us. Falafel was so dry it was difficult to swallow. Would not recommend at all.”

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Posted 4 months ago

“Use all the time no problems easy in and out”

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Posted 4 months ago

“Really easy to use.”

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Posted 4 months ago

“Easy to follow instructions. Great service”

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Posted 4 months ago

“All perfect”

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Posted 4 months ago

“All perfect”

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Posted 4 months ago

“We used Maple Parking Meet and Greet, we have used them before. So simple and straightforward, drop the car off, pick the car up. No stress, no worries and not even a need to phone. Couldn't be simpler”

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Posted 4 months ago

“Helpful staff, well organised and the whole meet & greet parking experience made departing and arriving at Heathrow easy - not something that usually happens!”

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Posted 4 months ago

“So easy to book car parking, reasonable price . Easy to get parked no hassle so straight forward.”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 8,915 reviews