Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,859 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking and competitively priced. My car wasn't moved, however I only found out it maybe moved on check out and the staff asked me for my keys. This needs to be highlighted on booking”

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Posted 4 months ago

“1st rate service”

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Posted 4 months ago

“Spot on as always”

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Posted 4 months ago

“Best company to deal with”

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Posted 4 months ago

“We used the meet and greet at Stansted again this New Year. So convenient and easy to use,never have a problem with this service!”

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Posted 4 months ago

“Helpful staff, food plentiful.”

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Posted 4 months ago

“Drivers on both journeys were helpful and polite”

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Posted 4 months ago

“Drop off is very convenient and you walk straight into terminal 2. Picking up your keys when collecting your car is simple. Scan your receipt and collect keys from secure key safe. My only gripe is last few times I've used the service the cars are parked very close together making it difficult to enter the car. Also whoever parked it during the week adjusted the drivers seat every which way: height,tilt,recline etc. Is this really necessary as I could see from my tracker that the cars are only moved a short distance. Yet the service is still better than patking on nearby car parks then having to bus in and out”

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Posted 4 months ago

“Thank you ! The best”

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Posted 4 months ago

“As always very good”

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Posted 4 months ago

“Very easy to navigate long stay car parking for Stanstead with HE. As a lone female traveller I’ve had no problems. Only one- not HEs fault, but the long stay bus driver careered straight past me in the snow at 4am and I had to wait for the next bus. Otherwise, I found them good value for money.”

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Posted 4 months ago

“Very easy and cost effective help given for lots of elements of my holiday.”

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Posted 4 months ago

“Close to terminal”

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Posted 4 months ago

“One of the best lounges I evused. Great choice of food and drink, they even had mulled wine and mince pies. The staff were also very friendly and helpful”

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Posted 4 months ago

“The staff were so friendly and helpful, I really appreciated that! Also the food and drinks were delicious. Would definitely recommend!”

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Posted 4 months ago

“Very reliable and convenient”

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Posted 4 months ago

“Everything went really smooth the hotel and car parking”

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Posted 4 months ago

“It was the cost £109 for 10 days far too expensive”

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Posted 4 months ago

“Like always spot on first class service as we have come to expect after using Meet and Greet for over 10 years.”

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Posted 4 months ago

“They were very effecient. Found them waiting for us and on our return picked us up on time to get to the airport.”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 7,859 reviews