Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.32

4.3 Rating 8,918 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Was really easy to book and leave car at the airport with a 2 minute walk to the terminal. Dropped a star as we could not see any signage at the roundabout for MandG we ended up in drop off zone and ended up having to pay”

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Posted 4 months ago

“The only problem we had was that the barcode to access the keysafe wasn’t properly printed so we were unable to get our car keys. We rang the number on our receipt and a lovely female member of staff sorted this for us but the issue does need addressing. Also on the ticket it does not make it obvious where to find the keysafes & we had difficulty finding them.”

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Posted 4 months ago

“Competitively priced for service. Timely drop and collection Only downsides: - they got wrong terminal when returned from holiday despite confirmation when leaving but they transferred quickly - instructions on where to collect a bit confusing”

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Posted 4 months ago

“I've used Holiday Extras a few times now over the past few years for a variety of services and so far have had no problems at all.”

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Posted 4 months ago

“We parked Our Car at Sentinel car park at Leeds Bradford airport. No waiting more than 5 minutes maximum . Very good service and good staff .”

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Posted 4 months ago

“Lovely country house hotel in well kept grounds. Lady on the front desk couldn’t have been more helpful. Easy parking.”

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Posted 4 months ago

“Superb! Easy to get to and on the doorstep for the airport. Will definitely be using you again.”

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Posted 4 months ago

“Great service, no waiting around”

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Posted 4 months ago

“Excellent car parking facilities and lovely hotel”

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Posted 4 months ago

“Easy to book hotel with parking. Hotel very good. Staff knowledgeable and friendly. Safe car parking and even though we were delayed on our return there was no extra charge.”

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Posted 4 months ago

“Good service, driver gave instruction on how to find him, and took us to where we needed to go.”

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Posted 4 months ago

“Always great service!”

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Posted 4 months ago

“You did what your website said without any hassle at all, very easy system to book in and collect. The free bus service very quick, waited maybe 5 minutes, brilliant.”

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Posted 4 months ago

“Good reliable service.”

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Posted 4 months ago

“On returning to our car we realised we had been given someone else’s key which delayed our onward journey”

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Posted 4 months ago

“Great, easy even if a bit expensive.”

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Posted 4 months ago

“Very happy”

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Posted 4 months ago

“Straight forward . Ran smoothly with no issues .”

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Posted 4 months ago

“As normal everything went smoothly, no drama just quality and very competitive prices”

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Posted 4 months ago

“Used before one issue not given token for way out but sorted quickly by carpark staff”

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Posted 4 months ago

Holiday Extras is rated 4.3 based on 8,918 reviews