Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,638 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,638 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything ran smoothly to catching the bus to parking thanks”

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Posted 5 months ago

“Nice smooth experience from arriving at the meet and greet right through to collecting and finding the car at the end. Thank you”

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Posted 5 months ago

“So easy compared with other airport. Not too long a walk either.”

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Posted 5 months ago

“Booked on-line, easily No problems entering or leaving the car park.”

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Posted 5 months ago

“Hotel was great Parking no problems at all”

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Posted 5 months ago

“Parking was great.”

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Posted 5 months ago

“It's a super service and very easy to and from the airport. My only complaint is that being old I needed a few more instructions to the actual parking.”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“It’s good but still think the additional £5 charge should be included at the time of booking rather than when you arrive. Services is very good for both legs though.”

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Posted 5 months ago

“Easy to find car park, short walk to airport, rather expensive.”

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Posted 5 months ago

“Our parking with Holiday Extra was very good in Mid-Stay Stansted airport”

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Posted 5 months ago

“The parking was easy to get to & stress free .”

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Posted 5 months ago

“Taxi was very clean and comfortable and the driver was friendly. Return shuttle coach was on time and also clean and comfortable with a friendly driver. No complaints at all.”

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Posted 5 months ago

“Everything ok 😃”

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Posted 5 months ago

“Everything went smoothly with no drama.”

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Posted 5 months ago

“Pleased with the parking at the hotel. Note for self - for future I should have thought of asking for a more accessible room due to special needs of one member of our group.”

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Posted 5 months ago

“Excellent service as always”

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Posted 5 months ago

“Instructions were straightforward to follow. Car ready when we got back”

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Posted 5 months ago

“Easy to drop off car, staff very helpful”

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Posted 5 months ago

“Meet and greet is a very simple way to park your car at the airport. Staff are very efficient”

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Posted 5 months ago

Holiday Extras is rated 4.4 based on 9,638 reviews