Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“I was unable to change car details on my booking for Jet parks, Stansted si contacted an advisor who said that he would do it for me. Despite this, my registration was not recognised, either entering or leaving the car park and I had to contact Jet Parks to help each time.”

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Posted 1 year ago

“Quick and easy. No hassle. Was able to use a voucher that I had from last year too!”

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Posted 1 year ago

“Very easy to find and always a cheerful reception. Not too long a wait for the transfer either. Overall great service.”

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Posted 1 year ago

“Everything went smoothly 😄😄”

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Posted 1 year ago

“So reliable every detail covered”

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Posted 1 year ago

“Meet & Greet was a great service Very efficient and friendly staff”

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Posted 1 year ago

“Friendly staff, not much of a wait for the buses. Car stayed put”

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Posted 1 year ago

“Knowing there were having queuing problems etc at the airport, we were picked up well in advance to make sure everything ran smoothly.”

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Posted 1 year ago

“Clear options when booking. Smooth process and good communication.”

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Posted 1 year ago

“Booked "Meet & Greet" parking at Stansted Airport which was hassle free!”

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Posted 1 year ago

“Very easy parking”

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Posted 1 year ago

“Everything went smoothly at the airport.”

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Posted 1 year ago

“The transfer from airport to hotel was quick and really good. However, can not say the same for the way back. We booked a premium shared shuttle and when we booked we were told transfer time was 20-30 mins. We were picked up half an hour late and then the driver went to about 5 other stops and was continuously going back on himself to get to each hotel, in total we got to the airport an hour and a half after our original pick up time. This was frustrating as the first transfer had been so good and we used them last year and never had this problem so hopefully was a one off.”

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Posted 1 year ago

“Nice and easy stress free parking”

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Posted 1 year ago

“Easy to book, well sign posted, quick access to bus transfer both to and from airport. Will definitely use again if flying from Bristol.”

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Posted 1 year ago

“A very good option if you’re using Edinburgh Airport. The car park is well signposted and close to the airport. The shuttle buses run every 10 minutes or so and drop you really close to the terminal. FYI the cost was reasonable, a nice touch is as you approach the barrier to the car park your name is displayed on the ticket screen which helps settle your nerves you’ve got the right car park- definitely will Holiday Extras again.”

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Posted 1 year ago

“Simple process, well signposted, efficient at both ends arrival and departure”

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Posted 1 year ago

“Easy parking right on the airport perfect”

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Posted 1 year ago

“Good Service, and helpful staff.”

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Posted 1 year ago

“Always straight forward. Always book with them.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews