Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Transfer both from and to Alicante airport were very efficient”

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Posted 1 year ago

“Great service. Barrier lifted on arrival and leaving. No need for a ticket, all automatic.”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Used the Maple Parking meet and greet at North Terminal Gatwick, it was really straightforward and easy, 3 minute walk to Departures and Car was ready when we returned.”

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Posted 1 year ago

“I phoned and asked to add on another airport fast track for my friend. I was happy to pay for this, but was told they couldn’t / wouldn’t help me. I had tried to purchase 2 fast tracks at checkout but the system would let me. A ridiculous situation and unfortunately the customer service teams had no desire to help me. Definitely won’t use Holiday Extras again!”

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Posted 1 year ago

“Very close to airport easily found will use again”

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Posted 1 year ago

“Very smooth operation overall with the bus service being exceptionally good.”

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Posted 1 year ago

“Easy car park to use Only complaint is surely it could be a little cheaper!”

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Posted 1 year ago

“Everything ran very smoothly. Hotel was convenient to the airport and clean. Car drop off was quick and easy and the car was waiting for us on our return. No issues at all.”

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Posted 1 year ago

“Pleasant reception staff , hotel clean and food good.”

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Posted 1 year ago

“It made me feel safe as it was my first solo holiday.”

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Posted 1 year ago

“Used loads of times never had a problem and has always been made simple to park.”

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Posted 1 year ago

“As allways everything went nice and easy.”

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Posted 1 year ago

“Very easy facility to book & use. Friendly staff.We always use Meet & Greet at Stansted as so close to airport”

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Posted 1 year ago

“Was well worth it but the lounge ran out of beer after 1 pint”

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Posted 1 year ago

“Arrival was good & easy. Returned however, to find my car pretty dusty and covered in bird poo. And the handbrake wasn't engaged! Thankfully it didn't roll into any other car in the parking lot.”

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Posted 1 year ago

“Easy parking”

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Posted 1 year ago

“Parked in Car Park 1 at Birmingham International. Worth the extra money as really easy to park and then walk to the terminal building. Also relieved to have taken out late return cover as flight home was delayed, as was bag collection and helped take the stress out of the situation.”

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Posted 1 year ago

“Every thing is ok. Transport to airport ok.”

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Posted 1 year ago

“Once i realised where i had to park and where it was easy”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews