Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Friendly helpful professional staff”

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Posted 1 year ago

“Always use holiday extras never any problems”

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Posted 1 year ago

“Process worked like clockwork. Transfer drivers helpful and friendly.”

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Posted 1 year ago

“Convenient- slightly further to walk than we have booked before”

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Posted 1 year ago

“We parked the car at jet parks 3. It was so easy loads of parking spaces available and the bus came around every 20 mins but for us it was there as soon as we got to the shelter and when we landed it just pulled up fantastic timing but polite staff very helpful would recommend to all”

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Posted 1 year ago

“Car park 1 at Birmingham Airport was used for my holiday. Easy booking system and totally ticket less. Self park and collection. Only downside is the number of Disabled Parking spaces Steve”

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Posted 1 year ago

“Had to wait over 30 minutes on return of my car. Then, there was damage to paintwork at the rear which they did not admit to. Luckily I spotted in.”

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Posted 1 year ago

“Took a while to find a free space at the very back of the car park. 1 bus down so had to transfer to another bus at the gates to go to the terminal. On return, bus stop was overflowing and the bus soon filled for the journey back to the car park. Difficult to see out of the bus windows due to the graphics on the bus so had to stand and keep checking for the right bus stop number!!! Staff all very helpful and polite.”

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Posted 1 year ago

“Got back to the car, heating at 27 degrees, stereo on another station, heated seats and steering wheel on.”

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Posted 1 year ago

“Easy use site. Lots of information and communication. Great count down guide and directions with emergency contact numbers”

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Posted 1 year ago

“Easy to book. Fast transfers to and from terminal from car park.”

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Posted 1 year ago

“Easy booking and everything went smoothly from arrival to departure.”

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Posted 1 year ago

“Impeccable! Drove up to the barrier at the multi-story carpark which automatically raised and, 14 days later, did the same thing to leave. No tickets, no traffic, no queues, no issues. The parking space was just a short walk across a road to the check-in desks with trolleys available by the lifts. Couldn't have been more convenient and, at around £11 per day, reasonable value I thought.”

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Posted 1 year ago

“Easy to park, quick walk to the departures and no problems leaving .”

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Posted 1 year ago

“Easy booking with Holiday Extras as usual. Great stay at Holiday Inn Povey Cross, Gatwick. Very clean, comfortable and nice staff.”

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Posted 1 year ago

“Easy to book parking ,and no hassle with getting in or out of car park .”

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Posted 1 year ago

“Everything went very smoothly”

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Posted 1 year ago

“Would definitely use your airport transfer again.”

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Posted 1 year ago

“Simple to use and efficient. Drop off and pick up was excellent and close to airport.”

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Posted 1 year ago

“Happy about ease of booking and collecting the car Highly recommend”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews