Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Smooth as always”

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Posted 1 year ago

“Good value for money. Customer service impeccable. Very helpful when had to extend due to flight cancellation.”

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Posted 1 year ago

“Very efficient service. Thanks!”

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Posted 1 year ago

“Excellent company”

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Posted 1 year ago

“Very efficient. Very polite and car well looked after. Will always use this service.”

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Posted 1 year ago

“Good comms, easy to understand, clean professional vehicles”

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Posted 1 year ago

“Jet Parks 3 has a terrible unfinished surface which makes it impossible to drag a suitcase. It is difficult to find a vacant parking space with no clue as to where one might be... some people give up and park where they shouldn't. The surface has deep ruts which fill with water when it rains so you have to wade through puddles! The signage is illogical making it very difficult to find your car again in the dark. I'm never using it again until it is resurfaced, well lit and each parking bay is given a number which lights up when vacant.”

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Posted 1 year ago

“Easy drop off & pick up service, no problems at all”

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Posted 1 year ago

“Found parking space straight away and on returning exited car park no problem.”

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Posted 1 year ago

“Great service and always professional”

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Posted 1 year ago

“Always good to have cheaper parking!”

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Posted 1 year ago

“As always sentinel make everything super easy, no need to worry about anything just roll up hand key in and your on your way 😁”

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Posted 1 year ago

“We found holiday extras meet and greet parking so easy to use. Very friendly and helpful staff on the reception desk. It takes away all the hassle of looking for parking spaces and catching the shuttle buses. The whole process was easy from start to finish, booking was very straightforward and all the information I needed was supplied straight away by holiday extras. Will definitely use holiday extras parking again on my next trip later this year.”

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Posted 1 year ago

“Book Silver Zone Service easy to use, quick response to confirm booking. Information provided clearly, very helpful staff at the depot.”

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Posted 1 year ago

“Friendly staff, no waiting time, bus waiting on our arrival, great service”

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Posted 1 year ago

“Everything went smoothly Have used on several occasions”

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Posted 1 year ago

“Having booked through Booking .Com the meet and greet company did not have any contact details for me. As the car had broken down during our holiday they could not come tact me to let me know. So after a 2.5 hr flight delay I was confronted with the news about the car. I won’t bore you with how long it took for AA to come and how long it took me to get to my house. So the question is why do booking . Com not get contact details so at least I would have been forewarned”

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Posted 1 year ago

“Drop off and Pick up good with only a short wait. Car safe. No problems. Would use again.”

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Posted 1 year ago

“Quick and easy no hassle.”

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Posted 1 year ago

“Prpmpt service”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews