Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,177 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 9,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is really easy to use and the app is simple to navigate . There is also a person you can call if you have any concerns and also they will put you in touch directly to the hotel. Parking is easy and you don't have to focus on a specific time to turn up. I also want to mention the Staff at the Europa Gatwick - they were very helpful and supportive when we checked in and left the car with the hotel for 5 days and also had a 24hr airport pick up and drop off service with a local taxi company.”

Helpful Report

Posted 1 year ago

“Convenient parking next to terminal building. Access and exit to car park controlled by number plate recognition. No problems encountered.”

Helpful Report

Posted 1 year ago

“You get 15 days parking and a room for little more than 2 weeks jet parks off airport parking. The dinner meal deal of 3 courses for £15 will save around £10 of normal cost so is worth buying in advance. The rooms are basic but have everything and there is free WiFi and a regular shuttle bus to the airport.”

Helpful Report

Posted 1 year ago

“Brilliant hotel, the rooms spacious and the staff were friendly”

Helpful Report

Posted 1 year ago

“Very smooth service, alway use Meet and Greet when flying from Stansted. Friendly, polite staff.”

Helpful Report

Posted 1 year ago

“Quite easy to book, (and cancel when I booked the pick up for a day before I should have) It was a little difficult changing the date, this was considerably more costly than cancelling and starting again, which meant refunds, and codes to use when rebooking etc Great efficient service at drop off and pick up Buses waiting on drop off and pick up which was fantastic”

Helpful Report

Posted 1 year ago

“we were very happy with the sevice n will use you again thank you”

Helpful Report

Posted 1 year ago

“Easy to book online, easy to find and access . Had flight cancelled so needed extra time still easy to sort out. No hassle no fuss . Very popular as car park was very busy for a well organised facility.”

Helpful Report

Posted 1 year ago

“Budapest taxi company on time in unmarked Merc but with friendly drivers who provided What’s App message to introduce themselves just prior to pick up. Friendly chaps who got us from airport to hotel & back again very efficiently.”

Helpful Report

Posted 1 year ago

“The booking for the carpark was very simple and easy, staff were very friendly when arriving and dropping our car off, and the car was ready when we arrived to collect after been delayed on returning back.”

Helpful Report

Posted 1 year ago

“Going out ok on return dropped of at bus stop at 12 30am dark raining no directions from.bus stop to parking areas after walking for half hour went back to bus stop pressed the intercom button to speak to someone but they didn’t have a clue and they said wait for the next bus and ask the bus driver he did help”

Helpful Report

Posted 1 year ago

“Very friendly helpful staff”

Helpful Report

Posted 1 year ago

“all went well.”

Helpful Report

Posted 1 year ago

“Easy to navigate. Excellent service and very efficient”

Helpful Report

Posted 1 year ago

“The car park was within walking distance from the terminal and there were enough free spaces.”

Helpful Report

Posted 1 year ago

“All was perfect, easy to drop off and collect afterwards, only complaint was that we were waiting for the bus for a while on our return and the bus was crowded both ways, possibly could be able to get 1 extra bus running to help with this.”

Helpful Report

Posted 1 year ago

“Followed directions given, parked car, bus waiting to take us straight to airport. No stress involved. Excellent service”

Helpful Report

Posted 1 year ago

“great would use again”

Helpful Report

Posted 1 year ago

“We booked hotel and airport parking, hotel room was clean and comfortable but was disappointed that the tv didn’t work, was told no tv in the hotel was working ? After a long drive was looking forward to relaxing in front of the tv before my early get up, airport parking was great, bus came every 15 min and was quick getting to and from the airport”

Helpful Report

Posted 1 year ago

“Nice and easy, arrived at the carpark and was informed where to park, bus to airport waiting and only a few minutes away”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,177 reviews