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Holiday Extras Reviews

4.4 Rating 9,727 Reviews
85 %
of reviewers recommend Holiday Extras
4.4
Based on 9,727 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Anonymous  // 01/01/2019
We hoped to have a restful breakfast. Instead we queued for 30 minutes. Staff then put up a sign to say the room was full. We had to beg to be allowed in because we had a young baby with us and the mother wanted to sit down and eat. We had 10 minutes to eat before going to the gate. A complete waste of time and money.
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Posted 2 years ago
Closest to terminal and entry exit system worked perfectly.
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Posted 2 years ago
Easy parking and access to departures
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Posted 2 years ago
Every thing ok
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Posted 2 years ago
Great service ,very easy to use ,highly recomended
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Posted 2 years ago
We arrived for an early 6am flight and the app took us to the middle of nowhere on airport. It was wet and dark and no one was around to ask for help. Absolutely scary. We drove aimlessly about for 15 minutes worried to death. Then finally saw a sign for Express parking and got parked. The entrance had been moved. Get some better signage and sort out the app for directions. Dreadful. Staff were polite and courteous.
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Posted 2 years ago
Very nice stay
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Posted 2 years ago
Easy parking for T1 & T3
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Posted 2 years ago
Easy parking and right next to the airport.
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Posted 2 years ago
Great value and great service
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Posted 2 years ago
Great value parking close to Exeter Airport
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Posted 2 years ago
Meet and greet booked for terminal 3 Maple/purple parking good price for 11 nights, excellent service, easy to deal with, easy drop off and car almost ready on return, 2 min wait but i actually think they didn’t realise it had come back 😂 The car had not gone many miles. Close to Hotel for overnight stay. It was difficult to book online the meet and greet with the flight not till the next day, the computer didn’t want to take it, and kept wanting to email me to put the flight in!! Apart from that HE easy to deal with. Double booked a trip but cancelled one on the app and got an refund email, voucher only, but with option to get a full refund within a week, so took that, and was refunded within 3 days.
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Posted 2 years ago
Booked this thinking we were leaving the car at the hotel as we have done many times! Just not as convenient having to take the car elsewhere ! Won’t be booking this option again!
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Posted 2 years ago
Easy to find and location is perfect for terminal
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Posted 2 years ago
Great value in Silver Zone. Easy drop off and collection of the car. . My car had a photo taken before being dropped off, and everything was fine on collection.
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Posted 2 years ago
Not home yet as flight out delayed, tried to amend on a chat with you but was finally just told to pay the excess as I couldn’t get hold of anyone at Manchester M&G. My daughter had to ring them so hopefully there will be no problems when we return on Sunday. Have had no problems previously which is why we always use you but the first time I had an issue you were not helpful
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Posted 2 years ago
Clayton is a good hotel and drop and go parking very efficient and easy
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Posted 2 years ago
Would definitely use Purple Parking again.
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Posted 2 years ago
Great value for money would use again
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Posted 2 years ago
Perfect. Car as should be. Really worth paying near parking. Keys ready great start home.
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Posted 2 years ago
Holiday Extras is rated 4.4 based on 9,727 reviews