Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,716 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,716 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

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“Good value package. Premier Inn was exactly as expected and Blue Circle parking provided an excellent service with our car waiting for us on our return even though we had to change terminals”

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Posted 2 years ago

“Car parking was efficient and good value”

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Posted 2 years ago

“meet and greet east midlands great as always, very quick and easy to check car in and out. We had a flat battery on our return from holiday and they kindly jump started the car for us, excellent all round.”

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Posted 2 years ago

“Very helpful staff, assisted with my mobility scooter, & car parked in disabled area waiting on our return”

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Posted 2 years ago

“Easy to book extras, and made sure booking was fully and correctly completed.”

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Posted 2 years ago

“No problem with the website. But have to say not impressed with the Midstay 2 car park at Leeds/Bradford. Not easy to negotiate the route to the terminal. A good 15 min dragging the cases up a slope trying to avoid the pot holes and cars driving into the park. Then of course the same problem on return when at night is not well lit.”

Helpful Report

Posted 2 years ago

“When I picked my car up the driver’s seat had been excessively reclined and the radio retuned to radio 1. After driving for one mile I suffered a blow out on my offside front tyre. The tyre was replaced and within a mile the same thing happened. On inspection the car had a broken spring. I suspect that the transfer driver maybe caused this, but at very least he knew it had happened and your company let me go on an 150 journey in a car you knew had no chance in completing it. My car is being repaired today and I will eventually get home Tuesday evening. Your actions and service have caused massive unnecessary expense danger and distress.”

Helpful Report

Posted 2 years ago

“reasonable priced car parking easy web site to use and good location of car park”

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Posted 2 years ago

“The hotel was lovely, the bed was perfect, great nights sleep but when we booked we were told breakfast was included & at breakfast was told it wasn't!! So had to spend nearly £30 in the airport .....”

Helpful Report

Posted 2 years ago

“Very easy to locate from junction 10A on M23. Although there was no staff on the desk when we initially arrived, we were there about mid-day and couldn’t register until 4pm, there was good signage at the desk regarding logging in your registration number to avoid the charge for parking without authority. We went into Crawley, about 15 minutes drive away, to kill the time before check in and visited the pub just 5 minutes down the road for lunch On checking in, the reception staff were friendly and helpful and provided us with taxi details to order an early taxi for the airport the next day. The rooms were a little tired but perfectly clean. The water was hot and the bed comfortable, exactly what we needed for our holiday the following day, will definitely use them again.”

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Posted 2 years ago

“Price good. Service to airport good. Gate delays on exit caused queues and lost a star. Much better last time.”

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Posted 2 years ago

“Very Easy to use n price reduction brilliant meet n greet, will use again if price still reduced”

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Posted 2 years ago

“From start to finish just so easy. You pull in get directed to where you need to park. Go to reception. Hand keys in take your return card and away you go. Simples. But the one thing that really stands out are the staff themselves. The reason it’s so easy is because they make it that way. Thanks one and all. Have used meet and greet a few times now and must say it is my favourite way to park at stanstead. Cheer”

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Posted 2 years ago

“Efficient . No wait on return . Car ready in short stay.”

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Posted 2 years ago

“Price very competitive, instructions clear and cat hire company called several days in advance to make sure we took all docs needed.”

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Posted 2 years ago

“Easy to use, and discounted from basic price.”

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Posted 2 years ago

“Easy to use web, directions once you get to Newcastle need to be followed carefully as they were not as clear as could be”

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Posted 2 years ago

“Changes were handled very easily via the website”

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Posted 2 years ago

“Hotel is OK, very basic. Care Parks were most helpful when my car battery was flat. Appreciated the extra effort. Cheers”

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Posted 2 years ago

“Always have used direct parking when travelling abroad and been impressed with how well they work and find their prices very competitive and transfer are quick and reliable”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,716 reviews