Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.37

4.4 Rating 9,747 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,747 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book easy to find great proximity to the north terminal”

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Posted 2 years ago

“Very disappointed, that for the third year running, the barrier did not open at EMA Mid stay 3 car park. No one answered on the intercom either (4.30am approx.) Got a token in the end but then the token is a problem when you exit the car park after the holiday. Just a load of hassle and inconvenience. I went to see the staff in the office at EMA airport parking. Their sarcasm beggars belief. Asked if my car was stolen. The staff refused to accept that the barrier fails to open!!!. Also, other people queuing behind us couldn't get in either. Why doesn't someone sort this out. Same problem at one of the Birmingham car parks too. Lots of people queuing to get in and out.”

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Posted 2 years ago

“Easy to book and easy to find”

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Posted 2 years ago

“Went like clockwork as usual.”

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Posted 2 years ago

“The Ibis is well situated for Birmingham Airport terminal. Our bedroom was large, very clean and the bed was comfortable. However, I would describe the hotel foyer or entrance as cheap and cheerful, not particularly welcoming and disappointing.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great service as always”

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Posted 2 years ago

“The car transfer only had three useable seats and was not appropriate for 4 adult/suitcases transfer, which was booked. I reported this to Holiday Transfers on the outbound journey and was reassured it was a one-off but we had the same issue on the journey back to the airport. Outbound, I had to sit on a pillow between the two rear seats, no seatbelt. We had no time to contact the company on the inbound or we would have risked missing our flight. Really disappointed as we have always had a great experience previously but won’t use them again. Our driver told us this happens all the time.”

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Posted 2 years ago

“All OK apart from my vehicle not being recognised at the barrier both in and out at Stansted long stay. On exit it said wrong car park! I was soon let in and out after using help button however.”

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Posted 2 years ago

“Always seem less and easy to yuse”

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Posted 2 years ago

“Great deals and easy to book! Very happy.”

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Posted 2 years ago

“Good value package. Premier Inn was exactly as expected and Blue Circle parking provided an excellent service with our car waiting for us on our return even though we had to change terminals”

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Posted 2 years ago

“Car parking was efficient and good value”

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Posted 2 years ago

“meet and greet east midlands great as always, very quick and easy to check car in and out. We had a flat battery on our return from holiday and they kindly jump started the car for us, excellent all round.”

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Posted 2 years ago

“Very helpful staff, assisted with my mobility scooter, & car parked in disabled area waiting on our return”

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Posted 2 years ago

“Easy to book extras, and made sure booking was fully and correctly completed.”

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Posted 2 years ago

“No problem with the website. But have to say not impressed with the Midstay 2 car park at Leeds/Bradford. Not easy to negotiate the route to the terminal. A good 15 min dragging the cases up a slope trying to avoid the pot holes and cars driving into the park. Then of course the same problem on return when at night is not well lit.”

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Posted 2 years ago

“When I picked my car up the driver’s seat had been excessively reclined and the radio retuned to radio 1. After driving for one mile I suffered a blow out on my offside front tyre. The tyre was replaced and within a mile the same thing happened. On inspection the car had a broken spring. I suspect that the transfer driver maybe caused this, but at very least he knew it had happened and your company let me go on an 150 journey in a car you knew had no chance in completing it. My car is being repaired today and I will eventually get home Tuesday evening. Your actions and service have caused massive unnecessary expense danger and distress.”

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Posted 2 years ago

“reasonable priced car parking easy web site to use and good location of car park”

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Posted 2 years ago

“The hotel was lovely, the bed was perfect, great nights sleep but when we booked we were told breakfast was included & at breakfast was told it wasn't!! So had to spend nearly £30 in the airport .....”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,747 reviews