Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,662 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,662 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, easy to find and park the car. Picked up straight away and taken up to the airport. Bus waiting on our return and straight back to the car park and dropped off by our car. No faff and staff were very helpful. Couldn't fault them and will use them again.”

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Posted 1 year ago

“Easy to book, car soon dropped off & a bus waiting to & from the Airport”

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Posted 1 year ago

“Good quality hotel all-round. Could not be closer to the airport!”

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Posted 1 year ago

“Nice hotel. Very large and rooms were good.”

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Posted 1 year ago

“Very convenient and good value. No problems at all.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Easy convenient and good value”

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Posted 1 year ago

“I book with holiday extras a lot. I booked airport stay at premier inn standsted with parking. Then realised the parking was from the next day at long term car park had to pay further £15 at premier inn the night to park for four hours. Then when I drove to the long term carpark for 6am it wasn’t expecting me until 6pm that night so was advised I was going to be charged £40 on my return. Holiday extras were not interested at all. On my return the machine told me I owed £160 I spoke to the operator who understood my situation and let me out always park like this at Gatwick never had this problem. You shouldn’t advertise airport parking if you have to move your car 🤦‍♀️😳”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Excellent service no stress just leave the car and go excellent service coming back it was good that you scan a code and get your keys and get your car”

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Posted 1 year ago

“Quick on the way to the resort, a bit drawn out on way back but on time and decent price so all good.”

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Posted 1 year ago

“Booked car hire through holiday extras! Always simple and cheapest price! 👍”

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Posted 1 year ago

“Relaxed way to arrive and depart from an airport”

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Posted 1 year ago

“No issues”

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Posted 1 year ago

“Hotel room was fine, transport to and from airport good but the restaurant was terrible poor service and food was luke warm and small portions, I would normally have sent it back but I waited so long I was so hungry I ate it wouldn’t re book this hotel”

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Posted 1 year ago

“Easy to use. Very close to terminal”

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Posted 1 year ago

“Helpful check-in operators on arrival. On our return a nice lady staff member - having noticed my advanced years! - offered to have our driven nearer to the office as it was located at a far corner. We declined, but really appreciated her concern. Her genuine concern.”

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Posted 1 year ago

“Mere Court hotel is an fab base to start your holidays. We have had excellent service both times we have used the stay and park option for Manchester airport. Taxi service to and from the airport was smooth and hassle free. Would def recommend”

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Posted 1 year ago

“100% spot on service arrives 5.00am simple check in and key handover bus immediately waiting on return bus awaiting straight forward key return car parked 5 yards away and on way home within 10 mins of leaving airport building to get bus”

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Posted 1 year ago

“The mid stay is a long way from T1&T3 There is no signage in the MidStay to get you on the right track to the terminals (plenty of Signage back from the terminals to the MS though) Signage for the car exit ramp is practically non existent and direction of travel arrows very misleading! Would only use this car park again if there was nothing at all available. It was also expensive.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,662 reviews