Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,071 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy booking. Nice hotel and easy bus transfers to Airport.”

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Posted 1 year ago

“Value for money especially if one books in advance. Car is photographed on arrival booking in easy buses run frequently to the airport and the return process is just as efficient.”

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Posted 1 year ago

“This trip my car wasn’t splashed with mud as it had been previously. Also the bus driver left the airport with only the bus half full ( nobody waiting) instead of waiting until the bus was uncomfortably crammed full . This makes such a difference when you are tired and you have large luggage to look after .”

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Posted 1 year ago

“Easy to book. Very friendly and helpful staff at the car park. Frequent transfers to the airport, less than a mile away.”

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Posted 1 year ago

“Quick efficient service but: - why don’t you use paper mats for footwells on customer cars? - why don’t you your drivers change everything the seat position and steering wheel?”

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Posted 1 year ago

“Quick and efficient .”

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Posted 1 year ago

“I advance booked a 7 day stay in T2 West multi storey park. No problems on arrival but when leaving 7 days later I drove up to the exit barrier, expecting my reg to be recognised and the barrier to lift. It didn’t. The display screen showed only a video loop saying “insert token”. I didn’t have a token so I decided to reverse out and try a different barrier . This was not as easy as I thought, the traffic was heavy, the light was poor and the the gap narrow. I got too close to the guard rail and scratched the paintwork on my near side door. When I finally arrived at the control panel I found the same token video playing. This panel had a button labelled “talk” so I called the operator who asked for my registration number before releasing me. All in all, a sad end to my holiday.☹️”

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Posted 1 year ago

“🤩.”

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Posted 1 year ago

“Excellent car park friendly and convenient closed to airport value for money”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Easy to park, shuttle on time and very good value.”

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Posted 1 year ago

“Hotel transfer to air port was excellent. We asked driver where pick up point was. He said out side arrivals, it was actually a bit further away. It would be helpful if drivers could actually tell you the number of bus stop to wait at. Pick up bus arrived and return to hotel was perfect .”

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Posted 1 year ago

“Easy to use system and good price. Maple parking the best around.”

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Posted 1 year ago

“I recently used Holiday Extras to book airport parking, and I couldn’t be happier with the experience! From the easy booking process to the smooth arrival and departure, everything was seamless.”

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Posted 1 year ago

“Very easy to book the hotel with parking and at a best value price. Everything went well, hotel comfortable and car parked safely. Thank you”

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Posted 1 year ago

“Hilton hotel very nice with large rooms and comfy. Only downside was airports express parking. The car parks are in Zone areas. Once in the zone there are no line markers or numbered spaces. So you have to remember where your car is parked and the car park is huge and virtually no lighting. The bus did not drop off at the same point of pick up so even more difficult to find car. We arrived back in the early hours of the morning to a very disgruntled driver.”

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Posted 1 year ago

“Used Long Stay at Stansted twice in a month and received fast and friendly service to and from the car park.”

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Posted 1 year ago

“My flight was cancelled I tried to cancel on line but the website I couldn’t call until office hours and there was no live chat in the night. Therefore I had no option to cancel. Once I got a hold of Holiday Extras they said they could refund me as the parking time has passed. I tried to explain that they provided no option to cancel in the night so it wasn’t my fault and it was there’s as they didn’t provide that option. They still refused to refund the money. The issue has been taken to the ombudsman.”

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Posted 1 year ago

“Parking and collection of car done with minimum of fuss great service”

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Posted 1 year ago

“Booked Europa hotel Gatwick for 1 night before long haul flight with parking for 25 days all went well would highly recommended.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,071 reviews