Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,662 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,662 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“fine !We are happy !”

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Posted 1 year ago

“Great service. Very personable reception guy.”

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Posted 1 year ago

“Both pick up and return journey to/from Naples good. Pleasant drivers. So different from pick up previously arranged for Malta”

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Posted 1 year ago

“Great service, easy to find and everything went smoothly”

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Posted 1 year ago

“Excellent service and price. All went smoothly.”

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Posted 1 year ago

“Easy to book and arrange. Took some of the stress out of travelling.”

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Posted 1 year ago

“All went smoothly , no queueing, well signposted. Just a bit of a walk to the terminal.”

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Posted 1 year ago

“Staff members, at the start and the end of our experience, with Holiday Extras, were extremely helpful and courteous.”

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Posted 1 year ago

“Never used the firm before. Recommended by our son. Very efficient. Simple instructions for dropping and collecting the car. Airport transfer very easy as well.”

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Posted 1 year ago

“Great car park airport 10 minute walk maximum to airport keep your car keys with you will use again definitely”

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Posted 1 year ago

“I didn’t realise this was ‘key drop’ parking. Whether that was unclear or I just dudnt notice when I booked, I don’t know. I return to find my car moved which I guess is what they do? I always ensure everything in my car is off & my wing mirrors folded in everytime I park. My seat position was totally changed, my wing mirrors weren’t folded in, my windscreen wipers were halfway across the windscreen & my radio blasting Heart FM? The outside of my car was absolutely plastered in bird poo. It looked like a bucketful of sloppy sand & cement had been tipped over it. I took photos & went straight back in to show them & their response was because it’s ‘an act of God’!”

Holiday Extras 1 star review on 18th November 2024

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Posted 1 year ago

“Yes I am very happy”

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Posted 1 year ago

“Easy parking a short stroll away from terminal.”

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Posted 1 year ago

“Did not turn up. Could not contact them. Normal contact number + emergency telephone number + desk at the airport could not help. Had to get public transport. Compensation link did not work as it did not recognise my booking. All in all a zero.”

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Posted 1 year ago

“The whole experience is easy, straightforward, stress free and faultless. I like flying from Birmingham as I know the airport well. Airparks is brilliant! 😁”

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Posted 1 year ago

“This service is great and easy to use. The staff are really friendly and helpful. Just drive to the barrier then once it opens find a space , go to the booking area once you have booked in head to the bus to the airport. When we came back the bus was waiting where they dropped us off. I would highly recommend and will definitely be using this service again.”

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Posted 1 year ago

“Ease of drop off and collection, very competitive on price, drivers knowledgeable”

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Posted 1 year ago

“Completely happy with our booking for Maple 5 car park”

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Posted 1 year ago

“Drivers arrived on time. Car from the airport was waiting for us, but felt the driver drove very fast and felt slightly uncomfortable. Parking at Gatwick easy. Went to wrong bus stop on arrival at Gatwick and asked a bus driver where the pick up was. He pointed at a bus stop 250 yards further on, then drove to that stop for pick up, leaving us to drag our luggage after him to get on the same bus. We are both 80 yrs of age. Not impressed.”

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Posted 1 year ago

“Easy process and quick pick up”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,662 reviews