Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,662 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 9,662 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked drop and go parking through holiday extras and everything went smoothly”

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Posted 1 year ago

“When we arrived at the airport it was very easy and to drop our car off. There was no que to check in.”

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Posted 1 year ago

“Booked parking and airport hotel best value easy to book and everything was straight forward.”

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Posted 1 year ago

“Great service as always. Came back 3 hours late but wasn’t a problem and car was ready.”

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Posted 1 year ago

“Very good and easily usable Evan when serious amendments are required Great contact and info Have always used Holiday extras and will continue to do so”

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Posted 1 year ago

“Clear instructions where to park. Entry and exit recognised car number plate so straight in and out. Buses very regular and very quick to terminal.”

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Posted 1 year ago

“Brilliant transfers drivers bang on time”

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Posted 1 year ago

“Easy and convenient”

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Posted 1 year ago

“Easy to book and very efficient”

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Posted 1 year ago

“Food good and a relaxing atmosphere”

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Posted 1 year ago

“Easy to book and regular run buses”

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Posted 1 year ago

“Great service, plenty of buses to and from the airport”

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Posted 1 year ago

“Easy to find, helpful staff, hotel was lovely, cat park even dropped car to terminal for us when we came back from holiday, very happy and would highly recommend”

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Posted 1 year ago

“We have used Drop & Go many times and always been extremely happy with it, very slick operation. One issue however we have this time is that there was another phone having been linked as a device to our car - why on earth would they need to do this for the minimal time anyone would be in our car? Found this rather unsettling”

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Posted 1 year ago

“Parked and took my keys with me happy my car was safe while I was away”

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Posted 1 year ago

“Easy to book hotel room and carparking whilst away on honeymoon although hotel room smelt damp luckily we were only in it for 8 hrs”

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Posted 1 year ago

“Easy to use, efficient service”

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Posted 1 year ago

“Noticed a small dent on back bumper Never saw it at first because it was midnight and was covered in snow”

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Posted 1 year ago

“Excellent service. Punctual and good communication throughout.”

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Posted 1 year ago

“Efficient service, return trip arrived on time”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,662 reviews