Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,662 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,662 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Well organised from start to finish. When we arrived at the bus stop at the airport to return, there was no room on the bus, so had to wait 15 minutes, and there were a lot of people waiting behind us. Obviously lots of flights had arrived at the same time.”

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Posted 1 year ago

“Everything worked as planned”

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Posted 1 year ago

“Couldn't get into carpark had to phone security to lift barriers and same coming out”

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Posted 1 year ago

“Great experience”

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Posted 1 year ago

“Excellent! Great staff, good restaurant and convenient to airport.”

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Posted 1 year ago

“Great communication, great value and a very slick operation 👍”

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Posted 1 year ago

“Pick up from the airport went smoothly. Would have liked to have been notified a little earlier about the pickup time from the hotel back to the airport as i had to get the hotel reception to ring and find out to put my mind at ease”

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Posted 1 year ago

“Entry and exit worked seamlessly”

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Posted 1 year ago

“Super easy to enter and park and only across the road at Liverpool airport. Used before and would use again”

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Posted 1 year ago

“Maple parking were very good and efficient. Good staff for a stress free experience.”

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Posted 1 year ago

“When I booked with Holiday Extras I wanted an on-airport car park. I was told that this was the case, I even asked "is that the one in the same block as the Premier Inn North?" I was told yes it was. On arrival at Premier Inn we were told that the car park was off airport and closer to East Grinstead!! I feel totally ripped off and was sold a service that was not what was promised! Never again! If I had booked the Cophall Parking and the Premier Inn separately I would have saved over £100!!!!”

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Posted 1 year ago

“I would give Holidsy Extras 10 stars if I could . The App is amazing , with so much useful info when you get to your destination. Car park inUK always cheaper when you book via them . - What’s not to like …”

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Posted 1 year ago

“Fantastic as usual absolutely faultless”

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Posted 1 year ago

“Always happy with the stay.”

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Posted 1 year ago

“Excellent hotel and facilities. Recommend parking at hotel when flying abroad for vacations. E-shuttle (Uber) easy to book and excellent service provided. Godd Indian restaurant on-site”

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Posted 1 year ago

“Very comfortable staff really helpful cost effective recommend you stay here. Car left on site and again highly recommend you use this hotel and car parking for your holiday”

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Posted 1 year ago

“We appreciate your good efforts every thing went well”

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Posted 1 year ago

“Very happy. Always great service and reasonable price. Hotel so close to airport and drop and go parking worked a treat”

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Posted 1 year ago

“Barrier wouldn't open on approach. It took nearly 15 mins to find a parking space, ended parking in little more than a muddy field. Waited nearly 30 mins for a bus to airport. All in all from entering carpark to arriving at airport took nearly an hour. Not what I was expecting. Will not be using again!!”

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Posted 1 year ago

“great service, competitive prices and easy car collection.”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 9,662 reviews