Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,174 Reviews

84 %

of reviewers recommend Holiday Extras

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Metrics

4.3

Based on 9,174 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to understand booking process, good instructions and directions, needed to amend booking, no problem, perfect location 2 minute walk to terminal, simple check in and check out, helpful staff”

Helpful Report

Posted 1 year ago

“Room was good. Very clean. No issues with shower and bathroom all good. Only issue was the tv just turned itself off after 2 min. Guess it was on a timer for some reason. Called to desk but no one came. Couldn’t relax with the news or any program as tv just shut itself off. Apart from that no problem. We took the shuttle bus to airport which was fine.”

Helpful Report

Posted 1 year ago

“Slow bus transfers due to location and busy traffic times as its a few minutes from airport terminals. Didn't like the gravel in many sections of the car park which made it difficult to move cases. Other car park options preferable but would use again if needed”

Helpful Report

Posted 1 year ago

“Plenty of car park spaces , easy in an easy out . For seven days was a bit expensive at £98”

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Posted 1 year ago

“We used Maple Parking at T5 Heathrow. Everything went smoothly, we had a less than 5 minute wait for our transfers. Staff were efficient and polite. Will use them again 😁”

Helpful Report

Posted 1 year ago

“Easy parking for blue badge holders and quick bus transfer”

Helpful Report

Posted 1 year ago

“Would have been nice to have had the taxi waiting which it says it would be, no, another 40 mins outside waiting and being harassed by other taxi drivers in Egypt was what we got. Will not use again or recommend as I don’t want to be left in that situation again.”

Helpful Report

Posted 1 year ago

“We used Maple Parking at Heathrow Terminal 3. This was booked through Holiday Extras. The service was outstanding. We dropped the car off immediately and on our return, we phoned them once we’d picked our luggage up and the car was there by the time we got to the Maple Parking desk on Level 4 of the Short Stay car park.”

Helpful Report

Posted 1 year ago

“Excellent service. Dropped car off at Gatwick South and it was there for us to collect at Gatwick North as required. No fuss!”

Helpful Report

Posted 1 year ago

“The lounge was over crowded, me and my wife had to wait good 20 minutes to get a seat, the food was very limited and most of the food was very spicy, staff very full of themselves not helping at all. Not good for the money I paid. Good luck I will never go again to N1 lounge”

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Posted 1 year ago

“Good pick up on arrival”

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Posted 1 year ago

“Simple booking process stayed in Red shirt stay walk to the terminal at stansted what’s not to appreciate 👍”

Helpful Report

Posted 1 year ago

“I have used Airparks at Luton for many years and always use the same route turning first right off the Harpenden Road from Luton. You can imagine my shock to find this road closed off and a security guard from a new construction site sending me back towards Luton. A heads up would have been nice beforehand with directions how to get there avoiding this now closed road. An unnecessarily stressful start to my holiday could have been avoided!”

Helpful Report

Posted 1 year ago

“Easy to check in and check out. Bus went regular to and from the terminal. All good.”

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Posted 1 year ago

“All on schedule etc, buses were there to get me from the carpark and back.”

Helpful Report

Posted 1 year ago

“So easy to use and efficient.”

Helpful Report

Posted 1 year ago

“As usual everything went so smoothly.”

Helpful Report

Posted 1 year ago

“Value for money, kept fully informed. Have stayed in several Holiday Inn Express, and have no issues. After paying for parking, we were told that it was free, never mind, too late now, will wait next time till we sign in!”

Helpful Report

Posted 1 year ago

“Been twice this year and will use again. Easy to book, easy to find, not much hanging about for the transfer to the airport and back.”

Helpful Report

Posted 1 year ago

“Seamless, from booking to drop off and collection. Makes Such a difference being so close to the terminal for a small percentage more in terms of cost”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,174 reviews