Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,172 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to navigate. Friendly staff. Efficient and a good price.”

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Posted 1 year ago

“Always an easy and effective solution for sorting out airport parking and also very good value for money”

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Posted 1 year ago

“Really good service dropped off no problem flight changed on way back so was early and again no problem”

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Posted 1 year ago

“Friendly and helpful at the hotel and the parking. Both easy to find. Booking for the night before an early flight meant a single night in the hotel car park before the long stay, which wasn't convenient and could only be changed at the parking, but it was easily done once we got there.”

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Posted 1 year ago

“Booked wider spaces at Edinburgh, getting parked and getting to airport on shuttle bus great. Coming back different story, get on bus and driver watching sport on his phone, asked if this was correct bus he replies without lifting head to acknowledge while still looking at phone.Wife gets on behind me and says hi , same thing.Getting off bus my wife says thanks and monotone answer so I thought I’ll say nothing and get off bus and all I get from driver is ‘Aye, your welcome ‘ which made me raging so started shouting at him .He just drove off while giving me 2 fingers. Charming !!”

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Posted 1 year ago

“Very good lunch menu on at my last visit . Comfortable and staff are so nice . Good well stocked up for the amount of passengers coming thru . Well done . Highly recommend”

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Posted 1 year ago

“Drop Off and collection was great and easy however the shuttle bus driver on return I was moving towards the bus as quick as I could as I am using a walking stick after recovering from a stroke, the driver could clearly see me as I was waving he just got in bus and drive off I was at that point 100 yards away he had watched me approaching for over 2 min. This was very unprofessional..this was totally the opposite of the next driver who was very helpful and polite, I won't be using your company again as the booking process was also problimatic”

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Posted 1 year ago

“Best parking ever at Humberside, just a few steps away from the terminal”

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Posted 1 year ago

“Excellent car parking facilities at Manchester airport T2. So easy to book and reasonable prices. Very good 👍”

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Posted 1 year ago

“Easy to book and park at Airparks Express, Birmingham Airport. Only downside was all the roadworks in and out of the surrounding area, no fault of airparks granted.”

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Posted 1 year ago

“Booked the VIP car park 2 which belongs to The Holiday Inn, Manchester airport, for 7 days. It is one of only a couple of car parks that you can walk to the terminal in a few minutes. The package of 1 nights stay at hotel without breakfast & 6 days parking-£250.00 That's a lot. On arriving at car park, barrier raised, no problem. The issue was in the car park, NO SPACES LEFT! I had booked this 2 months in advance. Drove round a few times & a friendly couple who had just parked their car showed me a "space". If you had anything larger than a Polo, there was no way you would have been able to park your car & be able to get out of vehicle. Even all the disabled spots had been taken & not with blue badges displayed in windscreen. There was no option but to get guided into the tightest of spaces by this helpful couple. Another car came in after me---where did they park? A very stressful situation Why did it happen--no spaces-- if you state the date & time you are going to arrive? Glad I wasn't catching my plane until the following day. Dreadful”

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Posted 1 year ago

“Easy to book and simple to use. Turned up at Newcastle Airport Long Stay and straight through the automated barrier on arrival. Left via the automated barrier in departure with no issues. Prices have gone up since they gave their own off site parking but I guess the airport will be mostly responsible for that”

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Posted 1 year ago

“Easy check in great service and room and ideal parking for holiday”

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Posted 1 year ago

“It was so simple to drop and pick up the car. We have used them twice now.”

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Posted 1 year ago

“Excellent service, so much better, quicker as nd more efficient than the park and ride.”

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Posted 1 year ago

“Brilliant service as always at Newcastle Airport meet and greet parking. Have booked through holiday extras on multiple occasions and have always been very happy with the service”

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Posted 1 year ago

“I use holidays extras for hotel and car parking every time we go abroad. They are brilliant. It’s easy to cancel if you need to and also easy to change things if necessary. During Covid I cancelled three bookings with them and didn’t lose any of my money. Great company.”

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Posted 1 year ago

“On arriving at Edinburgh airport the automatic barrier never raised although we had already prepaid. On returning to Edinburgh we had to wait a good 20 minutes in the rain, for an unhelpful bus driver . The bus was absolutely jam packed & no one on the bus was aware that it went to Scot park 1st. No announcement from the driver ,was dark & pouring of rain and customers did not know if they should get off the bus or not, bus stops weren’t clearly lit never mind which car park we were in . Very badly run & wouldn't recommend car park to anyone”

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Posted 1 year ago

“Easy booking and easy to negotiate app.”

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Posted 1 year ago

“Very easy to find on arrival. Car delivered back within 10 minutes of us arriving”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,172 reviews