Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.33

4.3 Rating 8,952 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Car was ready when we got to pick up”

Helpful Report

Posted 1 year ago

“Easy to drop car off and check in to hotel”

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Posted 1 year ago

“Jet parks 3 is not great - took around 20mins to even find a space which we think was probably the last one in the whole park and was tiny and barely able to be parked in. On the way back it wasn’t very clear as we left the airport building where the Jetparks 3 bus stop was so had to walk up and down trying to find it. We then had to wait for two buses to get on because the queue was so long. So despite being carry on luggage with a quick exit from the airport our experience turned into a long arduous schlep and we would not use Jetparks 3 again.”

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Posted 1 year ago

“Car parking easy. Hotel booking straightforward. No issues. stress free”

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Posted 1 year ago

“Straightforward good service”

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Posted 1 year ago

“Very efficient service and staff helpful”

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Posted 1 year ago

“By the book, no issues as usual.”

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Posted 1 year ago

“simple quick and polite. car valet wasn’t good value for money though.”

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Posted 1 year ago

“Directions to car park good, but drove around looking for a parking space. ended up on gravelled area difficult for suitcase movement.”

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Posted 1 year ago

“Excellent Friendly staff on arrival Straightforward retrieval of key”

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Posted 1 year ago

“Attention ‼️Second time my dash camera memory card is broken after I collected my car to hide evidence what workers did to my car !!! First time workers left ignition on and destroyed my car battery and when I got my car the cash camera memory card was damaged so I can’t see what happened. Second time exactly same memory card error again and this time I noticed front bumper scratched when I got home and was too late to complain without evidence. So message to all people ‼️ Make video around your car and check immediately when collecting for any dent or scratches and check memory card ‼️”

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Posted 1 year ago

“No issues at all”

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Posted 1 year ago

“Easy to use, directions to car parking and quickness of payment was great.”

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Posted 1 year ago

“Excellent drove in drove out no hassle 👌”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Easy to use. App would not work to let me inform of a delay. Did not get charged extra for being 4 hours late though”

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Posted 1 year ago

“Always use Holiday Extras. Easy booking process, best prices - airport with hotel. Never have had an issue before. Will continue to use.”

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Posted 1 year ago

“Simple and easy”

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Posted 1 year ago

“Booked my airport parking and everything went very smoothly. Quick and easy to drop off and pick up, no problems at all, very happy!”

Helpful Report

Posted 1 year ago

“Parking & lounge booked, great as always”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 8,952 reviews