Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.33

4.3 Rating 8,952 Reviews

84 %

of reviewers recommend Holiday Extras

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Metrics

4.3

Based on 8,952 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Easy to book and all good”

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Posted 1 year ago

“Easy. No problems”

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Posted 1 year ago

“Easy to use car park. Walk to the terminal in 2 minutes.”

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Posted 1 year ago

“Easy to get too Staff very helpful”

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Posted 1 year ago

“Manchester t2 meet and great is very badly signposted which meant we drove round 3 times trying to find it and were charged to exit the drop off area when we had to go up to get directions. Need more signage.”

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Posted 1 year ago

“Really easy to use and friendly staff who were keen to make sure everything went well. Buses ran regularly, with space to sit each time.”

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Posted 1 year ago

“Very easy to book and amend when I needed to. Good service.”

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Posted 1 year ago

“Perfect ,easy transition from arriving at mid stay carpark included in the over night hotel Raddison stay at Stansted Airport, with pick up buses running regularly from the car park to the hotel. The hotel was very nice. The room and hotel itself were very clean. It was a good location for the airport and a 4 minute walk to catch our plane at 4am the next morning. It was better for us to drive to the airport in our own vehicle, park at our leisure, not have to hang around for meet or greet . Good experince using holiday extra website, straightforward.”

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Posted 1 year ago

“A nice experience of hotel near the airport with meet & greet Parking. All worked nicely and very easy at Heathrow both ways. One star knocked off for second bed in room being a very uncomfortable sofa bed with very small duvet and 1 pillow.. Daughter and Grandaughter were quite uncomfortable.”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“The hotel was very nice. The room and hotel itself were very clean. It was a good location for the airport and reception staff were very helpful in organising a taxi for us to get to the airport. The only negative aspect was breakfast. I was told that breakfast would be served from 6 am. I told the woman at reception that we would be leaving at 5 am so wouldn’t be there for breakfast. The next morning whilst waiting for our taxi, we saw another guest pick up a takeaway breakfast. At no point were we told this was an option.”

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Posted 1 year ago

“100% perfect”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Great for parking”

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Posted 1 year ago

“Fantastic service, quick and easy to use. Hotel brilliant and so close to terminal”

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Posted 1 year ago

“Meet and greet is excellent, would recommend and have already booked again.”

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Posted 1 year ago

“Easy to park car and pick it up I would recommend paying that extra on late pick up just in case of a delay”

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Posted 1 year ago

“Everything was handled efficiently. No queues and members of staff were on hand to help. The return pick up was also very smooth running”

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Posted 1 year ago

“Sentinel always deliver a great service as do you”

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Posted 1 year ago

“Excellent app…… everything went as planned as usual…..superb service 👍”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 8,952 reviews