Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.36

4.4 Rating 9,731 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 9,731 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value - will use again”

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Posted 2 years ago

“Booked at the Leonardo pre flight with parking. Great service just a little expensive in the hotel but hey you’re on holiday. Would definitely use again.”

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Posted 2 years ago

“Easy to book on online. Reminers through app. Very straight forward good communication”

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Posted 2 years ago

“Booking is simple and reasonably priced. However, not Holiday Extra's fault, the automatic number plate recognition at Bournemouth Airport again did not work, which involved trying to resolve the problem at the airport before checking in. This takes valuable time when trying to catch an early flight.”

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Posted 2 years ago

“Great service as always from sentinel”

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Posted 2 years ago

“Tables and seats to low. No nice food to eat. Very noisy.”

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Posted 2 years ago

“Good price. Easy to park. Quick drop off to airport but a long queue for bus coming back from airport”

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Posted 2 years ago

“Newly taken over, directions were clear but no easy signposts to direct you to entrance. However once in the compound all went well. Transfer from airport to carpark was chaotic to say the least, picked up by a mini bus, no space for cases which were piled in the front of the bus and blocked the exit doors. Health and safety issue, driver did not explain that he could drop off at each bus stop so that one could alight where car was parked. His communication was poor and I felt that he had not done this before, The person in charge at the porto cabin was very helpful and apologetic, Would use again but the line numbers need to be at both ends of the parked cars lines and possibly reflective to be seen easier in the dark. Bus stops also need to have easy to see numerals or letters so that driver can be informed as to which stop [s requested.”

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Posted 2 years ago

“All went well,found signage in car park confusing,walked further than needed to find exit to departure”

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Posted 2 years ago

“We only needed a bed before an early flight. The hotel is basic but clean and comfortable.Really good value. We have been back again since our first visit.”

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Posted 2 years ago

“Well to be honest it was the cheapest transfer I could find at Tenerfife airport, the company they used did a good job.”

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Posted 2 years ago

“Good quality hotel, reception team very friendly. Had dinner in the Italian restaurant, good quality of food.”

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Posted 2 years ago

“I booked the Holiday inn at Gatwick Airport for an overnight stay with 12 days onsite parking. This represented the best value for me without having to move the car in the morning. The check in process was seamless, the food and drink in the hotel was ok and the rooms very comfortable. Caught the bus from the front door to the South Terminal with no problems and upon return, the check out and car collection was equally as seamless. My only niggle was Holiday Extras wanting to charge an additional fee for late return cover should the flight be delayed. When I checked with the hotel, my car was booked in for 14 nights so that would have been an unnecessary expense had I paid it. I've used Holiday Extras before and would not hesitate to use them again.”

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Posted 2 years ago

“Ensure they put a space in your registration. I was issued with a ticket as the barrier didn't recognise the reg. Thankfully the Stansted customer service helped resolve the issue via email so a quick chat at the exit gate and all was resolved. Fantastic price through Holiday Extras so would definitely use again”

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Posted 2 years ago

“Great service, however the price seems to have gone up a lot. £140 for 11 days parking seems very steep”

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Posted 2 years ago

“Easy to find and ANPR recognised my number plate. The only issue with the parking was that it wasn’t well signed as to whether or not we were at the correct bus stop bus stop for collection to go to the airport. We had the same issue on the return journey from the airport back to the car park. A sign at each stop with details would have helped. Apart from this minor issue, parking was value for money compared to other car parks around the airport.”

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Posted 2 years ago

“Overall we were satisfied with the service, with the only slight niggles being that the check-in desk at the short stay car park was difficult to find, and we had to wait for 30 minutes for our car to be delivered upon returning home.”

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Posted 2 years ago

“Everything went according to plan. Easy to find and well organised for our car to be parked in car park. It only took 5 minutes to walk to terminal. The only thing is it works out at £20 a day. Overall I think it is too expensive. I know cost of living is very high but costing £87 pounds for 5 days is I believe is high. It’s seems that tourists are hit from all sides and sometimes I wonder my self whether it is still worthwhile going abroad.”

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Posted 2 years ago

“Being able to add to wallet, with the airport terminal clearly written on wallet card was useful.”

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Posted 2 years ago

“Ideal for those with early morning flights from Newcastle. Airport is less than 5 mins walk from hotel. Hotel car park was very busy when I arrived but eventually found a space. Hotel basic & dated but served it's purpose. Car left in hotel car park till returned 7 days later. Would consider using again”

Helpful Report

Posted 2 years ago

Holiday Extras is rated 4.4 based on 9,731 reviews