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Holiday Extras Reviews

4.3 Rating 8,105 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,105 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Verified Reviewer
“Did what we needed keep our car save at the airport and the bus service took us to the terminal and returned us to collect our which was waiting for us on our return.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Car hire arrangements were completed without a hitch, vendor was easy to find and drop off went smoothly. Noleggiare were slightly pushy with their selling of extras such as excess insurance.”
Helpful Report
Posted 1 year ago
Val W
Verified Reviewer
“All staff friendly and helpful. Easy to book and site user friendly. My only issue was that the Airparks bus only ran every 25 minutes between the site and Birmingham Airport so if you just miss one it is quite a long wait, especially after a long flight.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Great for T3”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Very professional service as always.Would definitely recommend Holiday Extras to friends and family.”
Helpful Report
Posted 1 year ago
Michael Morrison
Verified Reviewer
“Arrival..slower than usual...return...bit of a delay..not up to usual maple standards”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Bus transfer no good for power wheel chair”
Helpful Report
Posted 1 year ago
Laury Godwin
Unverified Reviewer
“Our transfers going out was perfect very quick and efficient. However going back to airport they picked us up on time maybe a little early we thought 7am for a 11am flight . It was a full coach and the driver was like sterling moss not waiting for people to be seated before he took off probably had a very tight schedule to keep ! Arrived at airport with lots of time to spare.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Very easy to use, very friendly staff on duty both departures and returning at 3am at cardiff”
Helpful Report
Posted 1 year ago
Derek
Unverified Reviewer
“A good experience although there could be more of a selection of food on offer”
Helpful Report
Posted 1 year ago
Kim
Verified Reviewer
“Usually use HE, however, it’s not always easy to find a parking place in the car parks. Always allow yourselves extra time to find one. Jetparks 3, Manchester, does not have an idea surface for pulling luggage. It is usually shale, until you get back on the encircling road, and I damaged the wheel of a brand new carry on.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Straight forward quick and easy”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The whole process was easy to book and use. Everything went according to plan. Unfortunately the road signage around the airport can be confusing and one mistake takes you through the drop off area and it costs £5 to get out.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Turned up 3am to book in at Purple Parking.Staff very friendly considering that early. Only complaint. Being dropped at North Terminal. Why does the bus drop you so far from the entrance? Being picked up on our return at the South Terminal. The bus picks you up right out side the door. Collecting car was very swift despite the number of people all arriving at the same time. Would use your service again as long as you stay competitive”
Helpful Report
Posted 1 year ago
Clinton
Unverified Reviewer
“APH parking at Gatwick Airport for 8 days was reasonably priced and transfer to and from the airport wasn't an issue.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“All good….easy to follow!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Good value”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Good as usual”
Helpful Report
Posted 1 year ago
Susan & Mario Loberto
Unverified Reviewer
“We have used this company before upon our arrival the open space indicated was not available so we drove around the car park to find a parking space open.”
Helpful Report
Posted 1 year ago
Tony
Unverified Reviewer
“Easy to book parking place but, although changing the vehicle registration prior to the date, there was an issue on arrival. This was sorted easily with the parking operative on showing the booking number and there was no problem when collecting the car.”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,105 reviews
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