Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,239 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,239 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very handy car park, but car reg not recognised on exit. Eventually allowed to leave after difficult conversation with control office.”

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Posted 1 year ago

“Brilliant parking all very smooth and efficient”

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Posted 1 year ago

“Easy to find, comfortable stay , fuss free transfer 10 minute by evo taxis to Gatwick.”

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Posted 1 year ago

“Went like clockwork as usual.”

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Posted 1 year ago

“All OK apart from my vehicle not being recognised at the barrier both in and out at Stansted long stay. On exit it said wrong car park! I was soon let in and out after using help button however.”

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Posted 1 year ago

“reasonable priced car parking easy web site to use and good location of car park”

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Posted 1 year ago

“Very easy to locate from junction 10A on M23. Although there was no staff on the desk when we initially arrived, we were there about mid-day and couldn’t register until 4pm, there was good signage at the desk regarding logging in your registration number to avoid the charge for parking without authority. We went into Crawley, about 15 minutes drive away, to kill the time before check in and visited the pub just 5 minutes down the road for lunch On checking in, the reception staff were friendly and helpful and provided us with taxi details to order an early taxi for the airport the next day. The rooms were a little tired but perfectly clean. The water was hot and the bed comfortable, exactly what we needed for our holiday the following day, will definitely use them again.”

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Posted 1 year ago

“Price good. Service to airport good. Gate delays on exit caused queues and lost a star. Much better last time.”

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Posted 1 year ago

“Easy to use, and discounted from basic price.”

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Posted 1 year ago

“Easy to use web, directions once you get to Newcastle need to be followed carefully as they were not as clear as could be”

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Posted 1 year ago

“Hotel is OK, very basic. Care Parks were most helpful when my car battery was flat. Appreciated the extra effort. Cheers”

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Posted 1 year ago

“All went well other than the pillows at the Sheraton Heathrow was useless and caused me shoulder pain throughout my holiday. We asked for more but they were so soft it was a uncomfortable nights sleep”

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Posted 1 year ago

“Great value parking close to Exeter Airport”

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Posted 1 year ago

“Clayton is a good hotel and drop and go parking very efficient and easy”

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Posted 1 year ago

“Would definitely use Purple Parking again.”

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Posted 1 year ago

“No problem getting to ANPR. 8min ride to T3. Quite pleased and relaxing ride there and back.”

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Posted 1 year ago

“Easy to book, quick efficient process to book your keys in. Buses very regular and quick service to collect keys after holiday”

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Posted 1 year ago

“The access road to the carpark is badly lit but other than that the service was prompt and well organised. It's also very close to the airport.”

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Posted 1 year ago

“No problems at all dropping car off. On return I had a wait of half an hour for my car which was slightly unexpected but that’s all. Very busy. However, overall, I will use service again.”

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Posted 1 year ago

“Excellent service. Highly recommended 👌 ni”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,239 reviews