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Holiday Extras Reviews

4.3 Rating 8,105 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,105 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Anonymous
Unverified Reviewer
“Very easy to book, just turn up find a spot catch a bus and off you go. We have had a couple of times where it's taken a little time to find a spot but we do.”
Helpful Report
Posted 1 year ago
Russ
Unverified Reviewer
“Easy directions to follow, walking distance to terminal”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Nice n easy way to start the trip. Simple and quick coming home”
Helpful Report
Posted 1 year ago
Paul Lisk
Unverified Reviewer
“Spending 3+ hours in an Airport Terminal is stressful enough, so it was it was so much easier chilling out in the NO.1 lounge, & a bit cheaper through Holiday Extras. It was busy, but we're shown to our seats. Food was good & plentiful. Would definitely consider using again”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy drop off and collection. Usually use a different airport and parking company as I travel slot. I found the price very high compared to what I usually pay for 2 weeks.”
Helpful Report
Posted 1 year ago
Pamela
Unverified Reviewer
“Very good only drawback is very long walk”
Helpful Report
Posted 1 year ago
Mary
Unverified Reviewer
“I was happy with the price of parking for 3 days. I also used the extended parking in case of delays which was just a couple of pounds extra. Customer service was efficient and on return we found the car very easily.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Excellent on entry...Good value for money. The only downside at Birmingham Car Park 1 is you need to press the help button on exit which can take some time. This has happened twice. Maybe I am supposed to enter the registration number somewhere...I am not sure...didn't look as I had prepaid.”
Helpful Report
Posted 1 year ago
Charles Stuart Brown
Unverified Reviewer
“Parking was simple with no issues bus arrived promptly and same at the airport.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Great access to the Airport Terminal just a short walk under cover.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Overall a very good service, although a little disappointed with a 30 minute wait for the transfer bus to Birmingham airport.”
Helpful Report
Posted 1 year ago
Steve Jones
Verified Reviewer
“Good service as usual, friendly cheerful chap to meet us at an unearthly time , bus transfer nice & easy timely too 😃”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Good service. Helpful staff.”
Helpful Report
Posted 1 year ago
Philip Bayley
Unverified Reviewer
“Very efficient service and excellent location bus service is regular and price wise is the best around and would recommend.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy to park , check in and collect car on my return .”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Great service quick easy no stress”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Renaissance hotel was excellent, with convenient parking and great breakfast. Meet and greet at Heathrow terminal four, was also convenient and well organised. Only negative, was my mobile charger in car, had been removed from its box and left plugged into the car cigarette lighter. It had obviously been used by someone at Blue Circle Meet and Greet to charge their mobile while the car was with them. We were only aware of this, because they had forgotten to disconnect and replace it in the box in our car pocket. This we feel certainly should not have happened, and resulted in a four star, rather than a five star review.”
Helpful Report
Posted 1 year ago
Tracy Odonnell
Unverified Reviewer
“Great clean hotel great easy parking at hotel.quick ride on shuttle bus to and from hotel 24 hr bus service.”
Helpful Report
Posted 1 year ago
Alun
Verified Reviewer
“Hotel was excellent- Cophall parking was a little further away than I expected but buses were regular so really happy”
Helpful Report
Posted 1 year ago
John Wood
Verified Reviewer
“Usually an excellent service but had to wait 30 minutes for my car on Tuesday. Driver said he was only 60 meters away!”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,105 reviews
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