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Holiday Extras Reviews

4.3 Rating 8,103 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,103 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Unverified Reviewer
“Unclear that there were several companies in the area, and hadn’t understood that we should look for Offsite signs which were at very far end of car park. Good service on return to car. Previous use of service enabled car pick up outside Departures and collection of car outside Arrivals on return.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Signage at Newcastle car park confusing”
Helpful Report
Posted 1 year ago
Stuart Smith
Unverified Reviewer
“nice and simple to use and update when i needed to change my booking - all paper free and the apps actually work !”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Everything went well, easy to park. Hotel was what I expected. Great value for money with 10 days parking including. Lovely place to eat one minute down the road (the honey bee). Reviews on this hotel in my opinion are not justified.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Everything worked well.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Well .....to me D & G doesn't mean drop and go ....on the sign posts write drop and go not D&G .....nearly missed our flight looking for it however once there the guy was helpful and friendly and we collected our car after our holiday with no hassle will use again”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“No problems although car park a bit muddy and run down it does the job for the price paid”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy access,good price. Unfortunately for the second time at Silver Zone my car wasn't parked where they said. Luckily it wasn't far away, but how can't they put the right number to the parking space?!!!”
Helpful Report
Posted 1 year ago
Jonathan South
Unverified Reviewer
“Holiday Extras itself is an excellent company. . The app is very good, the service clear and the prices good. On this occasion I could not give 5 stars because the actual car we hired at Budget in Durban was awful.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent service, as usual”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent service and so easy to use.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“All pretty good and smooth apart from the face I paid for a confirmation txt which I did not receive. 2nd time this year this has happened to me.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Was good and quick”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Liverpool Aspire was v good - staff were superb. Food was ok, not massive choice, but enough. Very comfortable in there too.”
Helpful Report
Posted 1 year ago
Andy
Unverified Reviewer
“Very efficient and reliable service.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Booked easily but, couldn’t just enter had to contact reception to get a token and look for my booking? car park was almost full had to go to floor 9 and spaces very tight.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Should have booked the green car park as it was nearer.”
Helpful Report
Posted 1 year ago
Brian Ronald Bebb
Unverified Reviewer
“We stayed at the Holiday Inn prior to our flight and caught the Gatwick Hoppa to the terminal. No problems, and would have given 5 stars had the breakfasts been a more reasonable price and that a return ticket on the Hoppa would have saved us £1.00.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Holiday Extras booking system is great & the prices are competitive. Changing bookings is quite straightforward. I would recommend using them and will book with them again. However, the Red short stay car park at Stansted is not as advertised. I booked it specifically as I a member of my party was unwell & I paid extra to make their journey easier. It was supposed to be the closest premium car park, however it was quite a distance from the terminal with at least one other car park closer having to walk past the bus terminal, orange car park & the premium drop off parking. Hardly the closest location.”
Helpful Report
Posted 1 year ago
Mr Disley
Unverified Reviewer
“Superb service at a great price, highly recommend”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,103 reviews
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