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Holiday Extras Reviews

4.4 Rating 9,705 Reviews
85 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.4
Based on 9,705 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Anonymous
Unverified Reviewer
“No problems finding the car park and good directions to site. Big issues 1. The floor access is not clear 2. No guidance on which floor has spare capacity. These issues caused repeatedly going round in circles trying to find an available slot”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to find with a sat nav, good price. No help with where to park, and as the area was full. A short wait for the bus. On return again a wait but the bus once on it takes forever as it also stops at north terminal. Seems to have top speed of 20mph even on bigger roads. But with all that the system worked and it was value for money.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Service was good however exit blocked by cones and had to reverse a good way back to be able to turn and use alternative exit.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Efficient”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Quick and easy”
Helpful Report
Posted 1 year ago
Gary Rhodes
Unverified Reviewer
“Was very happy with the drop off but not so happy with the pick-up I did have the disabled blue badge on the dash but my car was not parked in a disabled bay and was parked that close to the next car I couldn’t get into the drivers side I had to ask a young gentleman to reverse it out via the passenger side entrance in future please acknowledge the blue badge regards Gary Rhodes”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Quiet area, limited alcoholic drink selection, price a little on the high side”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Parking not cheap, but as competitive as any. Transfers fairly efficient, without having to wait long. Simple to access and exit car park. Overall, as good as any other parking option at Stansted”
Helpful Report
Posted 1 year ago
Carol From Leeds
Verified Reviewer
“Jetparks 3 was a little difficult to find as this was our first time of using, sign could be a little bigger and more visible from road,everything else was fine, would use again when flying from Manchester”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to use and busses run frequently only thing would be parking surface to be improved as with gravel and stones currently but other than that would go and book again”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Parked 6th-11th May 24. Parking surface poor. Spaces tight. Signage for bus stops very poor. Drivers grumpy and did not help with luggage. Pick-up/drop-off stop quite a way from arrivals. Have used better in the past. Would not use again.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Worked as promised”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Ibis budget is ok for a sleepover after flight, it does what it says on the tin. Care parks was easy and efficient”
Helpful Report
Posted 1 year ago
Martin
Unverified Reviewer
“My only issue is the directions from level 4 to deliver or collect car Went to wrong company Purple parking and a long walk to Holiday Extras Please please make it clear with signs”
Helpful Report
Posted 1 year ago
Brian
Unverified Reviewer
“Everything went to plan.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I’ve used meet & greet for the last 4 times I’ve been on holiday with no problems, only 1 thing I’d change would to the signage show where to should be clearer Marc Alexander”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The booking proceed without issues”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Process with Holiday extras always good never had a problem. Description of car park spot on and a good place to park and will use again. The only issue is signage in the car park. It is large and lots of space but needs signs in proportion as direction of travel is unclear.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to book also easy to amend, added an extra day parking and it ended up £7 cheaper Easy to find the valet parking, but no trolleys available for cases and there is a bit of a walk to departures Called them once we had collected our cases upon return, told the car would be there within 10 mins (due to my mobility took us longer due to the distance) it is easy to get to and the car was there waiting The staff were very polite and friendly at both the arrival and return”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Everything went as planned. Excellent service.”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.4 based on 9,705 reviews
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