Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,239 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,239 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Close to Airport, smooth transfer to and from Terminal.”

Helpful Report

Posted 1 year ago

“Good value, easy to book and adjust if necessary, easy to find with app.”

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Posted 1 year ago

“Easy to book Prices are very competitive Stress free”

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Posted 1 year ago

“Great and very easy to use.”

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Posted 1 year ago

“Easy to find and parked myself and kept keys. Friendly staff and quick transfer to airport.”

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Posted 1 year ago

“Airparks Express Birmingham is a short 3 minute coach ride to the airport. You are shown where to park and you keep your keys. The staff are friendly and helpful. We stayed overnight at the Hilton Garden Hotel. This is adjacent to the airport and particularly good if you are flying Jet2. I booked both car park and hotel on line. It was as easy as that and it worked well.”

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Posted 1 year ago

“This is a very good service normally but unfortunately this time they lost my car key for about 15 mins until they found it where it shouldn’t have been”

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Posted 1 year ago

“This was the first time we used Holiday Extras for parking and we will do again. Only issue we encountered was the address to drop off our car at T5 at Heathrow had changed and it was only on arrival we spotted the sign but the re-direction worked well.”

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Posted 1 year ago

“Birmingham airport 2&3 very difficult parking for large cars & many concrete dividers in bays,would prefer 2 floors with more space for larger cars so can open doors without being hemmed in! Good to walk into departures”

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Posted 1 year ago

“Booked parking and No1 lounge both went very smooth.”

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Posted 1 year ago

“Good location very close to Gatwick Comfortable rooms Shuttle bus every 15 mins Quick check in and out process Good price for 1 night stay and 10 days parking”

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Posted 1 year ago

“Everything went smoothly but the cost of parking at airports is very high . I’m a pensioner & it’s difficult”

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Posted 1 year ago

“Used HE several times and will continue to do so. Very smooth.”

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Posted 1 year ago

“Good service as usual. Can be a long journey as Terminal 5 is a long drive. But always use Holiday extras.”

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Posted 1 year ago

“Looked for a cheap option for hotel stay and parking from Luton before holiday. This was it.”

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Posted 1 year ago

“Very good value - will use again”

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Posted 1 year ago

“Booked at the Leonardo pre flight with parking. Great service just a little expensive in the hotel but hey you’re on holiday. Would definitely use again.”

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Posted 1 year ago

“Easy to book on online. Reminers through app. Very straight forward good communication”

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Posted 1 year ago

“Booking is simple and reasonably priced. However, not Holiday Extra's fault, the automatic number plate recognition at Bournemouth Airport again did not work, which involved trying to resolve the problem at the airport before checking in. This takes valuable time when trying to catch an early flight.”

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Posted 1 year ago

“Great service as always from sentinel”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 9,239 reviews