Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,096 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,096 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, lovely and comfortable surroundings”

Helpful Report

Posted 1 year ago

“Both outward and return legs of my transfer worked well. Good communication and pleasant staff.”

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Posted 1 year ago

“Great drop off and when we returned our car was parked and ready to drive off!”

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Posted 1 year ago

“All good. Shame about having to walk to the North Terminal at Gatwick and stand out in the cold unprotected bus point”

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Posted 1 year ago

“Driver should be have some interkom to comunikate with passengers. Rest of service is suit me well.”

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Posted 1 year ago

“Car park was very full, driving around for 20 minutes to find a place to park,no staff to guide you”

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Posted 1 year ago

“Would have been 5 star if barrier had opened. Screen said car park full even although I had pre booked at Edinburgh”

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Posted 1 year ago

“Easy & efficient but for being incorrect bay number for car collection & exit barrier not opening.”

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Posted 1 year ago

“Efficient.”

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Posted 1 year ago

“No long waits. Car was ready to be collected. Drop off was efficient.”

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Posted 1 year ago

“We booked a valet parking service at Gatwick when we went skiing which was cheaper than a one way taxi with all our luggage! Had to wait 15-20 mins for collection at 4:45 am but much quicker on return journey. Handover point v close to terminal. I would use I Love Parking again.”

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Posted 1 year ago

“Great location at the North Terminal, decent breakfast and the Purple Parking went smoothly. Only issue was it was the top end of our price bracket!”

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Posted 1 year ago

“Meet and greet at T2 Manchester was amazing, directions given made it easy to find , the staff made the drop off quick and efficient . On return I had lost my ticket, the staff were very courteous and assisted in checking my info and returning my car, quick and easy. It is very convenient being at the terminal - no shuttle buses to contend with.”

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Posted 1 year ago

“Good value for long stay, (month), cheaper than most other operators by some way. Waited a little while on return but not unacceptable amount. Staff very courteous.”

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Posted 1 year ago

“All went according to plan!”

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Posted 1 year ago

“Overall a very good package. Car Park only 10 minute bus journey from the Airport. Hotel ideally located for Terminal 2. Be very happy to use again.”

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Posted 1 year ago

“Decent price and well organised”

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Posted 1 year ago

“Birmingham airport Ibis hotel and Airparks express parking. Excellent value (except breakfast). Hotel room was very close to the departure/arrivals entrance. Room was clean and comfortable. We paid for their breakfast and it was quite disappointing for the price (£14.95 each). The choice was ok but the supposedly hot food was barely lukewarm. The parking was a few minutes bus journey from the arrivals/departure area with frequent buses.”

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Posted 1 year ago

“Stayed at thistle at Heathrow with parking and got the pod. Well worth the price”

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Posted 1 year ago

“Convenient and secure parking in T2 multi storey. Under £100 for 8 days. Slight hitch on leaving because my reg number was not recognised by the camera but quickly resolved via the help button at the exit barrier.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 8,096 reviews