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Holiday Extras Reviews

4.3 Rating 8,095 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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customerrelations@holidayextras.com

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Kaz
Unverified Reviewer
“reasonable priced car parking easy web site to use and good location of car park”
Helpful Report
Posted 1 year ago
Jill & Derek
Unverified Reviewer
“Very easy to locate from junction 10A on M23. Although there was no staff on the desk when we initially arrived, we were there about mid-day and couldn’t register until 4pm, there was good signage at the desk regarding logging in your registration number to avoid the charge for parking without authority. We went into Crawley, about 15 minutes drive away, to kill the time before check in and visited the pub just 5 minutes down the road for lunch On checking in, the reception staff were friendly and helpful and provided us with taxi details to order an early taxi for the airport the next day. The rooms were a little tired but perfectly clean. The water was hot and the bed comfortable, exactly what we needed for our holiday the following day, will definitely use them again.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Price good. Service to airport good. Gate delays on exit caused queues and lost a star. Much better last time.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy to use, and discounted from basic price.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy to use web, directions once you get to Newcastle need to be followed carefully as they were not as clear as could be”
Helpful Report
Posted 1 year ago
Pete
Verified Reviewer
“Hotel is OK, very basic. Care Parks were most helpful when my car battery was flat. Appreciated the extra effort. Cheers”
Helpful Report
Posted 1 year ago
K Lavis
Unverified Reviewer
“All went well other than the pillows at the Sheraton Heathrow was useless and caused me shoulder pain throughout my holiday. We asked for more but they were so soft it was a uncomfortable nights sleep”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Great value parking close to Exeter Airport”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Clayton is a good hotel and drop and go parking very efficient and easy”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Would definitely use Purple Parking again.”
Helpful Report
Posted 1 year ago
Thomas.
Unverified Reviewer
“No problem getting to ANPR. 8min ride to T3. Quite pleased and relaxing ride there and back.”
Helpful Report
Posted 1 year ago
Kevin
Unverified Reviewer
“Easy to book, quick efficient process to book your keys in. Buses very regular and quick service to collect keys after holiday”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“The access road to the carpark is badly lit but other than that the service was prompt and well organised. It's also very close to the airport.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“No problems at all dropping car off. On return I had a wait of half an hour for my car which was slightly unexpected but that’s all. Very busy. However, overall, I will use service again.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Excellent service. Highly recommended 👌 ni”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“No refund only vouchers, be careful ! Basic food but a nice relaxing space”
Helpful Report
Posted 1 year ago
Judy Martin
Unverified Reviewer
“Fabulous hotel but really needs a ramp or lift down to the parking area..I struggled up a spiral staircase with my bags. The price of a G and T is ludicrously high. But staff were lovely as was the breakfast. Great for people watching.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Good value and close to terminal 5”
Helpful Report
Posted 1 year ago
Fabio
Verified Reviewer
“Good service overall. I'm having to wait for my car even though I call promptly, and I'm always left with a piece of paper stuck to the windscreen and a muddy paper protector on the floor. Why aren't these taken out?”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Enjoyed the Lounge”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,095 reviews
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