Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we arrived at the airport it was very easy and to drop our car off. There was no que to check in.”

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Posted 1 year ago

“Great service, plenty of buses to and from the airport”

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Posted 1 year ago

“Easy to find, helpful staff, hotel was lovely, cat park even dropped car to terminal for us when we came back from holiday, very happy and would highly recommend”

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Posted 1 year ago

“We have used Drop & Go many times and always been extremely happy with it, very slick operation. One issue however we have this time is that there was another phone having been linked as a device to our car - why on earth would they need to do this for the minimal time anyone would be in our car? Found this rather unsettling”

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Posted 1 year ago

“Easy to book hotel room and carparking whilst away on honeymoon although hotel room smelt damp luckily we were only in it for 8 hrs”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“Hotel and parking there fine but shuttle service not so easy. Couldn’t find desk on arrival and had to wait for shuttle which is individually ordered.”

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Posted 1 year ago

“Quick and easy to get to the terminal.”

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Posted 1 year ago

“All went smoothly , no queueing, well signposted. Just a bit of a walk to the terminal.”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Easy to book and park at Liverpool John Lennon airport”

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Posted 1 year ago

“Ease and availability on jetpark 3. Price is right too. Only 4 stars as disabled bays need monitoring as full of vans and cars not showing blue badge, we had to park and walk further than was acceptable.”

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Posted 1 year ago

“Liked parking my own vehicle and keeping my keys. Transfer time too and from Airport is literally a few minutes. Its one of those places that once you've been its easy to find but we hadnt been before and we drove past the place at least twice,i was getting stressed,a nice big sign out by the road would be handy 👍”

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Posted 1 year ago

“Easy to book. Decent HIexpress hotel and parking all good. However (again!), the directions to the hotel need updating. Is it really a roundabout to access the hotel road or is it a set of traffic lights? Needs to be clearer.”

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Posted 1 year ago

“The hotel booking with car park at Stansted went really well. The app is good and gave all the information I needed. I would definitely recommend”

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Posted 1 year ago

“Our car was cleaned during our trip and it was ready and waiting for us on our return.”

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Posted 1 year ago

“Met expectations but at present there are a lot of diversions and construction around the airport. Don’t be in a rush as there are well monitored speed limits too.”

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Posted 1 year ago

“Quick and easy service”

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Posted 1 year ago

“Everything went really well but unfortunately the car was full of bird feacies which we weren’t happy about.”

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Posted 1 year ago

“The parking service was fab, easy to drop off and then they met us with our car at a different terminal upon our landing. Very smooth”

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Posted 1 year ago

Holiday Extras is rated 4.4 based on 10,070 reviews