Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.30

4.3 Rating 8,088 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 8,088 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy and efficient way to park”

Helpful Report

Posted 1 year ago

“No problems. Rang them after getting suitcases and car arrived as we arrived at the car park. Lots of building work at Birmingham airport so walk to car was 5/8 mins.”

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Posted 1 year ago

“Very close and convenient to airport. Bus service efficient. Only downside is poor guidance on location on instructions provided.”

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Posted 1 year ago

“All fine. It’s a walk if raining but fortunately it wasn’t!”

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Posted 1 year ago

“We've used courtyard + meet and greet before. Always suits our needs, close to the terminal.”

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Posted 1 year ago

“Easy to find, good parking facilities, quite close to the terminal.”

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Posted 1 year ago

“Happy with price & transfers to & from airport. Disappointed in lighting , exit signs need to be improved in dark at Glasgow. For this stay had problems with exit barrier.”

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Posted 1 year ago

“We continue to return here,fair prices,well managed site,easy to locate,staff efficient,texted up to date information. Bus times could be sent via text,we waited at 30 bus stop 25 minutes and its always cold. We are senior citizens and struggle to get our cases in and out luggage racks,drivers could wait little longer as they always rush.”

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Posted 1 year ago

“Expensive even when booked well in advance!”

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Posted 1 year ago

“Purple Parking worked well. Buses arrived and departed without much delay. Had minor issue with staff directing me to wrong area of car park on collection but all good.”

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Posted 1 year ago

“It was very easy to book our requirements. The accommodation was very good and the car parking service was also very good. How a couple of minor points to mention a) Instructions to find the car park could be improved and b) On arrival back in Edinburgh our pickup point was unavailable due road works , it would have been helpful to have been advised of a new pick up point. A quick telephone call sorted matters out.”

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Posted 1 year ago

“Convenient, easy check in and out. Expensive.”

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Posted 1 year ago

“Very efficient airport carpark. Easy to use- no need to hand in keys or even a ticket, barrier opened automatically on arrival and departure. Bus arrived fairly promptly.”

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Posted 1 year ago

“Booking easy, parking easy for a change, pickup worked well even though the arrival machine misread my car reg. Good service during quiet periods.”

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Posted 1 year ago

“Meet and greet is fantastic. If there's a delay driving to the airport there's no heart stopping wait for a car park bus. Just drop the keys off and one minute walk to the terminal.”

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Posted 1 year ago

“Quick and easy to drop off car and catch the bus to the terminal. Likewise on the return journey”

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Posted 1 year ago

“Very efficient system - you park and at reception you drop key into a machine which gives you a green receipt (with printed code). Whilst you're away, they move the car to a separate area and attach a plastic tag to your key which matches code on your receipt. All keys are kept securely at their reception. On return you hand in green receipt for key. I was very concerned about the enormous number of yellow plastic tags that must be used every day and then discarded. I wonder if at the exit, there was some way that drivers could remove the clip and drop it into a container ready for reuse.”

Helpful Report

Posted 1 year ago

“Very easy to use and find would recommend to anyone”

Helpful Report

Posted 1 year ago

“It was easy to park as the signage was good in T2 Manchester. Key drop off was simple. Collecting was not so good as it was not clear exactly where the car was parked and we had to search for a few minutes to find it.”

Helpful Report

Posted 1 year ago

“Easy to book easy to pick up - but car was covered in mud on return down one side”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 8,088 reviews