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Holiday Extras Reviews

4.3 Rating 8,095 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,095 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Dave
Verified Reviewer
“Very easy to use and find would recommend to anyone”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“It was easy to park as the signage was good in T2 Manchester. Key drop off was simple. Collecting was not so good as it was not clear exactly where the car was parked and we had to search for a few minutes to find it.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to book easy to pick up - but car was covered in mud on return down one side”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“The hotel was absolutely gorgeous. We were the only people in the dining room did feel a little bit dead, but we had arrived late so forgiveable the meal was okay it’s beautiful spot and the parking was good, a little difficult to find. It was also quite muddy to drag your cases out of. The receptionist was exceptionally friendly and booked us a taxi to get us to the airport at a set price… Very good and I would return.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Long stay at Newcastle. Easy to find. Plenty of spaces. Customer service very friendly and helpful when my car broke down and needed recovery. First class”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Not the easiest to find, but once there all smooth. The staff friendly and helpful. All went smoothly. Wouldn't hesitate to use Holiday Extras or Purple parking at Gatwick”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Parking great however a decided to park on the double yellow line so I was blocked in!! Took a while to get my car out not great when tired and just traveled over 10hrs the hotel should take action.”
Helpful Report
Posted 1 year ago
G
Unverified Reviewer
“Distance from car park a little more than 2-3 minutes as suggested on the web site”
Helpful Report
Posted 1 year ago
Marcio Aquino
Unverified Reviewer
“I use Holiday Extras regularly in my holidays and the transfers always work just fine. This time however the local company sent me detailed instructions to meet the driver at the arrivals car park, which i followed but he wasn't there. Waited for 15 minutes and ended up having to call them, to find out the driver was somewhere else. He was a lovely guy and saved the day, but i suggest you stick to the usual practice of having the driver wait for you at arrival holding a sign with your name.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Quick, efficient service with regard to buses To the airport. Slightly longer wait than advertised when returning to car at end of trip.”
Helpful Report
Posted 1 year ago
Robert Steele
Verified Reviewer
“For the last two times, it was let it down slightly with how hard it was to actually find a parking space - it felt like the carpark was overbooked. There were just no spaces - we had to drive round for ages until office let us park in front of it.....!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Overall it was good ,hotel was fine , what let it down slightly was how hard it was to actually find a parking space it felt like the carpark was overbooked there were just no spaces we had to drive round for ages untill somebody left which wasn’t great and not the best start to a holiday”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Very easy to find at Newcastle. Seamless check in and helpful staff. 5 minute undercover walk to check in. No problems on early morning return. Cheaper options but will use this service again”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I have never had any serious problems with APH in Manchester and have always found the drivers to be helpful and pleasant and had no problems with my car. I will use again”
Helpful Report
Posted 1 year ago
Mark K
Verified Reviewer
“Very convenient airport parking at Luton, efficient transfer and overall good value for money.”
Helpful Report
Posted 1 year ago
Ian Bennett
Unverified Reviewer
“Very handy car park, but car reg not recognised on exit. Eventually allowed to leave after difficult conversation with control office.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Brilliant parking all very smooth and efficient”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Easy to find, comfortable stay , fuss free transfer 10 minute by evo taxis to Gatwick.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Went like clockwork as usual.”
Helpful Report
Posted 1 year ago
David Osbourn
Unverified Reviewer
“All OK apart from my vehicle not being recognised at the barrier both in and out at Stansted long stay. On exit it said wrong car park! I was soon let in and out after using help button however.”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,095 reviews
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