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Holiday Extras Reviews

4.3 Rating 8,088 Reviews
83 %
of reviewers recommend Holiday Extras
Company Reviews Questions Metrics
4.3
Based on 8,088 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Steve
Verified Reviewer
“Ensure they put a space in your registration. I was issued with a ticket as the barrier didn't recognise the reg. Thankfully the Stansted customer service helped resolve the issue via email so a quick chat at the exit gate and all was resolved. Fantastic price through Holiday Extras so would definitely use again”
Helpful Report
Posted 1 year ago
Richard Eve
Verified Reviewer
“Great service, however the price seems to have gone up a lot. £140 for 11 days parking seems very steep”
Helpful Report
Posted 1 year ago
David D
Unverified Reviewer
“Easy to find and ANPR recognised my number plate. The only issue with the parking was that it wasn’t well signed as to whether or not we were at the correct bus stop bus stop for collection to go to the airport. We had the same issue on the return journey from the airport back to the car park. A sign at each stop with details would have helped. Apart from this minor issue, parking was value for money compared to other car parks around the airport.”
Helpful Report
Posted 1 year ago
Alan
Verified Reviewer
“Overall we were satisfied with the service, with the only slight niggles being that the check-in desk at the short stay car park was difficult to find, and we had to wait for 30 minutes for our car to be delivered upon returning home.”
Helpful Report
Posted 1 year ago
PC
Unverified Reviewer
“Everything went according to plan. Easy to find and well organised for our car to be parked in car park. It only took 5 minutes to walk to terminal. The only thing is it works out at £20 a day. Overall I think it is too expensive. I know cost of living is very high but costing £87 pounds for 5 days is I believe is high. It’s seems that tourists are hit from all sides and sometimes I wonder my self whether it is still worthwhile going abroad.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Being able to add to wallet, with the airport terminal clearly written on wallet card was useful.”
Helpful Report
Posted 1 year ago
Chris
Verified Reviewer
“Ideal for those with early morning flights from Newcastle. Airport is less than 5 mins walk from hotel. Hotel car park was very busy when I arrived but eventually found a space. Hotel basic & dated but served it's purpose. Car left in hotel car park till returned 7 days later. Would consider using again”
Helpful Report
Posted 1 year ago
Andy Philip
Unverified Reviewer
“We parked at Exeter airport, but our confirmation did not say FlyParks. So we were unsure which car park we had booked.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Great service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“The Airparks service in Birmingham Airport is very useful and easy. We parked up after being shown where to park, we had a ticket which told us which zone we were in which made it so easy on return. I got to keep my car keys, which I found reassuring personally. The bus took us outside our hotel. The Hilton garden inn Birmingham was beautiful. Very clean, our room was big, good WiFi signal. The facilities were amazing, lovely big bed, very comfortable, lovely shower as well, big tv in room with desk. The price for snacks and drinks are quite expensive so would keep that in mind . The food prices at the hotel were also expensive. But staff were friendly and very helpful. We ordered an Urbereats to the hotel as it was more in our budget which we picked up right out the front. Breakfast was incredible, so much choice! We paid £25 for two adults and it was definitely worth it comparatively to airport prices. The return was easy, the bus took us to our zone in good time, my car was completely fine. Overall a good service to book alongside hotel.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Car parking was seemless and the hotel was good, just let down by not having the full breakfast offering and limited evening menu due to flooding at the hotel which was known about by the hotel when booked but no information was passed on”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“A bit pricey but very handy”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Good service friendly staff when asked to change airport parking because my flight got changed to different airport.offers of discount are great with booking again”
Helpful Report
Posted 1 year ago
Darren Thompson
Verified Reviewer
“Automated barriers quick bus service prompt collection. Very Good service”
Helpful Report
Posted 1 year ago
Dean Brooker
Unverified Reviewer
“Nice and easy to find, good location for an overnight stay, room was nice and worth the money with the purple parking.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Everything nice and smooth. no problems from booking, entry to the car park, exiting the car park..no complaints at all. My only gripe is that it's quite a bit more expensive than some of the other parking available.”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Good price and service”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Good price. Reliable most of the time as I did have one bad experience with a pick up and drop off, but the past couple if times has gone really well. Easy booking experience, good service, kept in touch with timings and always been very prompt.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“No waiting, especially when arriving back into Bristol. There were 2 buses waiting for passengers and 3 staff ready to return car keys. Very welcome as by then it was 03.30 by our internal clock. All staff were helpful and courteous.”
Helpful Report
Posted 1 year ago
Remi
Unverified Reviewer
“Was good 👍🏻”
Helpful Report
Posted 1 year ago
Holiday Extras is rated 4.3 based on 8,088 reviews
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