“I ordered 2 plants. They were in transit on 23 November. It is now 20 Decwmber and I havent received anything. NOTHING! I should have read reviews first. My bad. Lesson learned. It won't happen again. And I will be sure to post all over fb as well. Maybe they will show up eventually.”
“If I could give a zero star rating for this company, I would. My fault though, I didn't check the reviews first.
On Nov. 2/18 I ordered the "3D Planet Lamp." The site's photo of the lamp looked lovely and it appeared to be glass, which one would expect it to be for $59.95 USD.
It arrived on Nov. 29th, in very beat up packaging and scantily packaged at that. When I opened the box it came in, out spilled a few pieces of shredded fibre packing materials. The lamp itself appeared to be made of styrofoam and was powered by a USB cord. A super cheap looking remote control came with it, for changing the colours and effects. The remote did not even work at first, but after a few tries it suddenly seemed to work ok.
Anyway, I had ordered it as a gift for my elderly stepfather, a retired rocket scientist who spends most of his time in a livingroom chair, nowhere near a USB port.
So, I bought an adapter for it ($14.99 USD) and sent it to him, as there wasn't much point in sending it back.
With the item price, the adapter and the shipping, it cost me almost $130 CAD--$130 on something I wouldn't have even purchased had I known how ultra cheap the product actually looks and is. They wouldn't get more than $5-$10 CAD, tops, for it if they tried to sell it off a store shelf here.
Lesson learned: From here on in I will ALWAYS read a company's reviews before ordering from them!”
“Disappointed at best! I cant wait to leave reviews for what I received. I ordered what appeared to be as microscope that could be used w cell phone. I received a microscope that plugs into a computer. Are you freaking kidding me?????
Am I to assume your going to be shipping me a computer to use this device????”
“I wrote a negative review a couple of days ago. Neither of my two orders have arrived and I have placed a complaint with PayPal and suggest that you do the same. Additionally, their website domain, www.humblehousehold.com is registered through namecheap.com . In addition to contesting with PayPal I suggest filing a complaint with abuse@namecheap.com . I feel that if enough complaints are filed we might either get our products that we paid for or get a refund from PayPal.”
“Do not order from them. Ordered after Thanksgiving - as of today - one item has not left China and the other was delivered to Nebraska. I live in Ohio. The customer support is a joke.”
“I ordered something that I needed for Christmas and have not received it as of yet. I have emailed your customer service and all I get is the run around. I never get the answer to my question. I have ask for a delivery date and noone can answer the question. I ask for a refund and I dont get the answer to that either. The customer service department is the worse I have seen in a long time. i will never buy again from this company.”
“Poor shipping time. Order from them...they order from China...China ships it...It takes 3 weeks or more....No response to emails....DO NOT DO BUSINESS WITH THIS “FAMILY OWNED” Canadian business!!! You can buy cheaper on Amazon. And customer service is better with Amazon, too. Only used this company because it had a nice “story”....it’s fake and I’ll never do business with them again.”
“I ordered two Guardian Angel votive candle holders on November 24th. Finally received the package today (12/18) and one of the angels is broken into
little pieces. I have tried to get to their website for help, but there does not seem to be any way to do that. Won't order from them again.”
“I have two outstanding orders with Humble Household that were ordered within the first week of December. I received confirmation of the orders from Humble Household, notification from PayPal that each order had been paid. I then received an email that each order had been shipped but have no tracking information showing where the products are at this time. This time being December 19th. If I do not receive up to date tracking information within the next 24 hours I will file a complaint with PayPal that perhaps Humble Household could possibly be a fraudulent company and to refund my payments.”
“I placed my order on Nov. 20th and still no merchandise. Tracking is useless. Order coming from China, but when I asked where they were (the company), I got a response that they were in North America. I will dispute the charges when my statement arrives.”
“Purchased an item on Nov. 30th. Still hasn't arrived. Originated in China. Only information I can get is that it had been cleared in China, and in transit. Notified humble household twice, and have heard nothing back. They are just awful! I'm afraid it might be a scam site.”
