Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,059 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and arrived within a week. When I had a question you were very prompt in getting back to me with the answer.”

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Posted 7 years ago

“AWESOME!!!”

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Posted 7 years ago

“We ordered a rug a week and a half before the holidays and it came to us in time for us to enjoy when our company arrived. The rug was wrapped well and feels so soft on our feet.”

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Posted 7 years ago

“Our rug was supposed to arrive on 11/21. We still have not received it (it’s 11/25). We did not receive any notification it would be late. When I called Fedex they said they didn’t know where it was and there was an investigation (???). We have not gotten any updates nor were we ever contacted by Incredible Rugs about the problem. This has been a huge inconvenience and we are very disappointed with this business.”

Helpful Report

Posted 7 years ago

Hi Lauren. We've been sending shipment updates to your gmail.com address (have you checked your junk folder?). We are not aware of any problems but the Holiday closures can delay shipments a bit. Fedex tracking shows it will be ready to deliver tomorrow (11/26). We'll give them a call to make sure everything is OK and get this corrected ASAP if there is a problem. Thank you.

Posted 7 years ago

“Easy to order, quick shipping and regular updates on the status of our order. Arrived as expected”

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Posted 7 years ago

“My order arrived so quickly!!! I am returning that order and awaiting delivery of a larger size. Communication has been very positive in all areas. Looking forward to giving another positive review after the reorder.”

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Posted 7 years ago

“Perfect match with the runner I have. Fast shipping also.”

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Posted 7 years ago

“Quick and easy. Thank You for our new rug!!!!”

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Posted 7 years ago

“Fantastic customer service”

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Posted 7 years ago

“just what i wanted. buying on line was tough for this kind of item, glad i did 'hard-shopping' 1st, then went on line to incredible rugs for better pricing, and fast shipping”

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Posted 7 years ago

“Love our new rug”

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Posted 7 years ago

“Delivered my beautiful Karastan quickly. The savings on this rug really were "incredible".”

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Posted 7 years ago

“Ordering was simple, order shipped and arrived timely. Appears in good condition, its a xmas gift so we’re not totally sure”

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Posted 7 years ago

“Exactly what I ordered, timely delivery, company kept me informed about the status of my order”

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Posted 7 years ago

“The colors are vibrant and it is sooo soft and" cushiony".I could not have afforded these rugs if they weren't on sale and they are certainly a very worthwhile value .I look forward to purchasing more from this company!!”

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Posted 7 years ago

“This rug went beyond my expectations-a once in a lifetime purchase-no one will come away disappointed!”

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Posted 7 years ago

“We were very pleased with the entire process - from ordering our rug to the shipping and tracking process. It arrived exactly as indicated and my email question was answered quickly and accurately.”

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Posted 7 years ago

“Wonderful customer service! They were so helpful with answering my questions about my rug and with shipping. My rug arrived quickly and is absolutely gorgeous! Perfect experience from beginning to end. Thank you!”

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Posted 7 years ago

“This rug is beautiful! So worth it! Its very soft and the colors are rich. Only negative is that it arrives with a very strong smell. I've had it laid out for a week now and the smell is definitely fading. Hopefully it will be completely gone soon.”

Incredible Rugs and Decor 5 star review on 19th November 2018

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Posted 7 years ago

Hi there. Your Momeni New Wave rug looks incredible! Vacuuming the rug is the easiest way to freshen it up by flushing fresh air through the pile. Thank you, again, and enjoy!

Posted 7 years ago

“Rug was beautiful. Delivery was fast and emails kept me apprised of the status of my order along the way.”

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Posted 7 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,059 reviews