Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,057 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I LOVED the communication throughout entire process. It was very EASY and it shipped FAST!! Will definitely use again!!”

Helpful Report

Posted 7 years ago

“First time ordering from Incredible Rugs and Decor and was so pleased with the rug, the quick shipping, the communication throughout and the excellent customer service. I emailed, on a Saturday, a question regarding the Rewards program. I was expecting a reply back on Monday but heard back within a few hours from Steve. I highly recommend this company and will keep them in mind for future purchases. Very professional. Thank you so much.”

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Posted 7 years ago

“Beautiful runner. Colors on website are true to the actual rug. The rug itself was so plush and soft. Free non-skid pad was a nice bonus. Great price (best I found on this rug). Rapid delivery. Thank you! You guys are awesome!”

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Posted 7 years ago

“I need this particular rug in an smaller size and you had it!”

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Posted 7 years ago

“Received my first order from Incredible Rugs. I was very happy with the service, updates to my email to let me know the status of my order. Finally I was thrilled with the area rug that I ordered. It is a wonderful compliment to our living room. I option to upload a picture of our actual room and be able to see it in the room in advance is priceless!! So happy I just placed my second order. Thanks”

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Posted 7 years ago

“rug as advertised, speedy shipping, arrived in perfect condition.”

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Posted 7 years ago

“Incredible service!!!”

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Posted 7 years ago

“Exceptional customer service”

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Posted 7 years ago

“Beautiful! Just what we wanted , very easy purchase process and delivered within a few days.”

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Posted 7 years ago

“I had price identical rug in store and told a week delivery. When I checked on line, price was over $100 cheaper. It arrived in 2 days. Couldn't be happier with excellent service & price.”

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Posted 7 years ago

“Personnel friendly and helpful. Explanation for delivery time and review of return policy gave me confidence to place order. Very pleased with efficiency demonstrated.”

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Posted 7 years ago

“The rug I bought is stunning & well made. Top notch”

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Posted 7 years ago

“Very helpful staff and they deliver on every promise!”

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Posted 7 years ago

“There should be a 6th star for "Above and Beyond and Excellent!" I wasn't familiar with the company prior to my order and honestly was skeptical given the discounted pricing on rugs I have been eyeing for awhile (that are not discounted anywhere else!) Steve was incredibly friendly and helpful when I messed up my order- seriously could not get any better customer service. I am so excited to see my new rugs and pillows and when people ooo and ahhh I'm going to point them to Incredible Rugs and Decor!”

Helpful Report

Posted 7 years ago

“The rug I ordered was just what we wanted. Workmanship and color a perfect match. Shipping was on time! No hassle, quality supreme and on time! Thank y’all so much.”

Incredible Rugs and Decor 5 star review on 14th November 2018

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Posted 7 years ago

“Great choices and quick delivery. A great addition to brighten up my room!!!”

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Posted 7 years ago

“Good prices on your rugs. Still waiting on delivery so I can't anything at this time specific about the rug. Delivery has taken much longer that expected resulting in the downgrade.”

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Posted 7 years ago

Thanks for your feedback, Eric. I'm sorry about the delay with UPS. We're contacting them now and will have an update for you shortly. Thank you.

Posted 7 years ago

“So happy with the rug love it”

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Posted 7 years ago

“Great price and fast delivery”

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Posted 7 years ago

“The rug was nice, they delivered fast and included the free rug pad.”

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Posted 7 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,057 reviews