Login
Start Free Trial Are you a business? Click Here

Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Great price and fast delivery”
Helpful Report
Posted 7 years ago
Laura M
Verified Buyer
“The rug was nice, they delivered fast and included the free rug pad.”
Helpful Report
Posted 7 years ago
Carol W
Verified Buyer
“My rug arrived very quickly in perfect shape. The rug is beautiful and with the online option of showing it in my room, it is exactly what I expected. The price was great, too.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“fast service. beautiful rug.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Love this rug. Put it in our home office that we had just painted a blue-ish gray. It looks lovely. It arrived in no time and was perfect. Would buy it and would buy from this site again.”
Helpful Report
Posted 7 years ago
Dorothy D
Verified Buyer
“Quick and free delivery”
Helpful Report
Posted 7 years ago
Margaret G
Verified Buyer
“Love, love the new rug! It was a pleasure dealing with this company.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Rug is beautiful and arrived quickly.”
Helpful Report
Posted 7 years ago
Deb F
Verified Buyer
“fast and easy to order and receive”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great price and fast shipping!”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Great quality, quick shipping! I plan to order from them again and again!”
Helpful Report
Posted 7 years ago
Johnnita J
Verified Buyer
“The rug is a match with the smaller one I have, so happy!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Really quick shipping!”
Helpful Report
Posted 7 years ago
Sheila M
Verified Buyer
“Although I had to call and inquire on a shipping dates several days after the rug was to be shipped, customer service was friendly and responsive. I received shipping information within 24 hours of my inquiry.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“My order was delivered promptly. My questions were all answered quickly. Nice customer service! Beautiful rug!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I love the rug. The colors are just what I hoped they would be. Your company was prompt in shipping. However UPS Freight misplaced the rug in the destination warehouse causing it to be 4 days later than shown by UPS. This was not your fault. Fault is totally UPS”
Helpful Report
Posted 7 years ago
Suzanne W
Verified Buyer
“Excellent selection and great quality but what really stands out is the exceptional customer service. I owe a huge thank you to Steve, who navigated a delivery snafu I created by neglecting to enter a client’s apt number. The error was mine and he easily could have shrugged it off as not his problem. Instead, he spent hours doggedly tracking multiple items, letting me know each time he uncovered a new piece of information until all were correctly delivered.”
Helpful Report
Posted 7 years ago
Jacques C
Verified Buyer
“I am very pleased with the rug. I was disappointed with the pad. I was expecting a real rug pad not a anti skid rubber sheet.”
Helpful Report
Posted 7 years ago
Hi there, thanks for your feedback. The free pad we ship is highly rated and provides great protection against slippage and abrasion on the floor finish. A link to the rug pad details are on the product page and we also offer a 'rug pad upgrade' option, should you prefer a different style or thickness. Keep in mind; you can use your Reward Points for a nice discount on a different pad. Login to your account on our site to view and manage your reward points. Drop us a line if you need more assistance. Thanks again.
Posted 7 years ago
Anonymous
Verified Buyer
“Great Service!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Wonderful transaction from beginning to end! Excellent communication from the vendor to let me know the status of my order. Rug was delivered quickly to my doorstep and was so beautiful... Beyond my expectations! So beautiful, in fact, that I immediately ordered another in a larger size! The pricing was amazing as well... Substantially cheaper than on comparable websites and, believe me, I checked! Don't hesitate to place an order with Incredible Rugs and Decor! You will not be disappointed!”
Helpful Report
Posted 7 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request