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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Verified Buyer
“Fast delivery. Product as described.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“prompt service with fast turnaround from placing my order to delivery. Prices were wonderful and included the non slip pad which was a great starter so I didn't have to run out and get something prior to placing my rug on tile.”
Helpful Report
Posted 7 years ago
Teresa C
Verified Buyer
“The rug is beautiful and came quickly.Service was great !”
Helpful Report
Posted 7 years ago
Sherri D
Verified Buyer
“It's very well made and exactly what I ordered. Thank You ~”
Helpful Report
Posted 7 years ago
Sandy C
Verified Buyer
“We were able to find the manufacture of the wool rug we were looking for and at a great price. Their site gave us great detail including color information. We purchased at a sale price and saved almost 50% over retail. The rug came when promised and was double wrapped for protection. Will definitely shop here again and willpass on to others our experience.”
Helpful Report
Posted 7 years ago
Dawn W
Verified Buyer
“Had seen and felt this rug previously at a friend's home. This company did not disappoint! Same quality, same coloring, same great product....and with super fast shipping!! Highly recommend! Thank you!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Bought this rug to add color to our office and everyone is obsessed! The colors are bright and fun but not over the top. It's so pretty everyone has been walking around it as they don't want to ruin it! Also, the customer service rep was super helpful in giving me frequent updates on the status of this rug as it was back ordered and we were hoping to have it for an event. She was great!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Perfect for our space! Was a little worried with the delivery. Plastic on the outside of rug did not hold up, but there was not damage. Yeh. Will definitely order again.”
Helpful Report
Posted 7 years ago
Gay P
Verified Buyer
“Communicate the order status well.”
Incredible Rugs and Decor 4 star review on 30th October 2018
Helpful Report
Posted 7 years ago
Beth N
Verified Buyer
“Purchased 5 rugs and one pad. Very pleased with quality and customer service”
Helpful Report
Posted 7 years ago
Vicki
Unverified Reviewer
“Love our new rug colors are true and looks great in my space.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Exactly as expected.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Beautiful rugs, as expected from a Karastan product. I ordered two runners, and received tracking information for one, not two. I am not sure if the other rug order was lost for awhile, but I did call and Incredible Rugs got it straightened out quickly. I got the reassurance I needed that I would eventually get a rug. Keep in mind that Karastan ships the rugs, so I cannot fault Incredible Rugs for any shipping problems or delays. I like one rug so much I may order another, larger size. Even the husband likes them!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“One word...Incredible! I am in love with the Karastan Spice Market rug and runner I ordered! So rich and Karastan's wonderful quality! Thank you Incredible Rugs and Décor for the easy order and your prompt delivery!”
Helpful Report
Posted 7 years ago
Michele W
Verified Buyer
“This is the second rug I have purchased from Incredible Rugs. I am beyond pleased! The quality, the price, the speedy (AND FREE) delivery - what is not to like? Already choosing my next one. Have also recommended to my friends. Thanks for a pleasant transaction. I value your business and rate you highly!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great rug! Great customer service!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great rug at fair price.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I ordered a small rug as a sample. The cost was reasonable, free shipping and I appreciated the updates on shipping and delivery. Rug arrived in good condition when expected.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Ordering was easy, delivery was quick, and questions answered promptly. Would recommend for your carpet needs.”
Helpful Report
Posted 7 years ago
Robert S
Verified Buyer
“Good looking rug soft and well made.”
Helpful Report
Posted 7 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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