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Incredible Rugs and Decor Reviews

4.7 Rating 4,051 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Verified Buyer
“Rug is beautiful and arrived quickly.”
Helpful Report
Posted 7 years ago
Deb F
Verified Buyer
“fast and easy to order and receive”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great price and fast shipping!”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Great quality, quick shipping! I plan to order from them again and again!”
Helpful Report
Posted 7 years ago
Johnnita J
Verified Buyer
“The rug is a match with the smaller one I have, so happy!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Really quick shipping!”
Helpful Report
Posted 7 years ago
Sheila M
Verified Buyer
“Although I had to call and inquire on a shipping dates several days after the rug was to be shipped, customer service was friendly and responsive. I received shipping information within 24 hours of my inquiry.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“My order was delivered promptly. My questions were all answered quickly. Nice customer service! Beautiful rug!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I love the rug. The colors are just what I hoped they would be. Your company was prompt in shipping. However UPS Freight misplaced the rug in the destination warehouse causing it to be 4 days later than shown by UPS. This was not your fault. Fault is totally UPS”
Helpful Report
Posted 7 years ago
Suzanne W
Verified Buyer
“Excellent selection and great quality but what really stands out is the exceptional customer service. I owe a huge thank you to Steve, who navigated a delivery snafu I created by neglecting to enter a client’s apt number. The error was mine and he easily could have shrugged it off as not his problem. Instead, he spent hours doggedly tracking multiple items, letting me know each time he uncovered a new piece of information until all were correctly delivered.”
Helpful Report
Posted 7 years ago
Jacques C
Verified Buyer
“I am very pleased with the rug. I was disappointed with the pad. I was expecting a real rug pad not a anti skid rubber sheet.”
Helpful Report
Posted 7 years ago
Hi there, thanks for your feedback. The free pad we ship is highly rated and provides great protection against slippage and abrasion on the floor finish. A link to the rug pad details are on the product page and we also offer a 'rug pad upgrade' option, should you prefer a different style or thickness. Keep in mind; you can use your Reward Points for a nice discount on a different pad. Login to your account on our site to view and manage your reward points. Drop us a line if you need more assistance. Thanks again.
Posted 7 years ago
Anonymous
Verified Buyer
“Great Service!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Wonderful transaction from beginning to end! Excellent communication from the vendor to let me know the status of my order. Rug was delivered quickly to my doorstep and was so beautiful... Beyond my expectations! So beautiful, in fact, that I immediately ordered another in a larger size! The pricing was amazing as well... Substantially cheaper than on comparable websites and, believe me, I checked! Don't hesitate to place an order with Incredible Rugs and Decor! You will not be disappointed!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Fast delivery. Product as described.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“prompt service with fast turnaround from placing my order to delivery. Prices were wonderful and included the non slip pad which was a great starter so I didn't have to run out and get something prior to placing my rug on tile.”
Helpful Report
Posted 7 years ago
Teresa C
Verified Buyer
“The rug is beautiful and came quickly.Service was great !”
Helpful Report
Posted 7 years ago
Sherri D
Verified Buyer
“It's very well made and exactly what I ordered. Thank You ~”
Helpful Report
Posted 7 years ago
Sandy C
Verified Buyer
“We were able to find the manufacture of the wool rug we were looking for and at a great price. Their site gave us great detail including color information. We purchased at a sale price and saved almost 50% over retail. The rug came when promised and was double wrapped for protection. Will definitely shop here again and willpass on to others our experience.”
Helpful Report
Posted 7 years ago
Dawn W
Verified Buyer
“Had seen and felt this rug previously at a friend's home. This company did not disappoint! Same quality, same coloring, same great product....and with super fast shipping!! Highly recommend! Thank you!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Bought this rug to add color to our office and everyone is obsessed! The colors are bright and fun but not over the top. It's so pretty everyone has been walking around it as they don't want to ruin it! Also, the customer service rep was super helpful in giving me frequent updates on the status of this rug as it was back ordered and we were hoping to have it for an event. She was great!”
Helpful Report
Posted 7 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,051 reviews
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