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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sheila M
Verified Buyer
“Shopping was quick, efficient and easy.”
Helpful Report
Posted 5 years ago
Michael W
Verified Buyer
“Excellent selection, competitive pricing, very prompt response and timely shipping with a reliable carrier.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Great selection!”
Helpful Report
Posted 5 years ago
Cathy S
Verified Buyer
“Still waiting for my rug that I ordered 2 week ago!”
Helpful Report
Posted 5 years ago
I see your order shipped a day earlier than we projected, The tracking details shows YRC, the Motor Freight Carrier is making progress but was 'delayed due to weather en route to Denver, CO'. They have a delivery date setup for this Wednesday. Thanks for hanging in there. I'm sure you will find it to be worth the wait.
Posted 5 years ago
Eleanor P
Unverified Reviewer
“I thought the entire experience ordering from Incredible Rugs and Decor was fantastic. The rug arrived very quickly, with a free no-slip pad which I was not expecting. I ordered a lovely cream and dark charcoal wool rug that looks exactly as I had hoped given the photos online and is of an excellent quality. I would certainly recommend Incredible Rugs and Decor to others and would shop the site again for myself.”
Helpful Report
Posted 5 years ago
Darlene
Unverified Reviewer
“Great company. Had great service and will definitely buy there again”
Helpful Report
Posted 5 years ago
NINA F
Verified Buyer
“Matt really worked hard to get our order on the way. I like the personal touches this company has.”
Helpful Report
Posted 5 years ago
William M
Verified Buyer
“Still waiting for rug.”
Helpful Report
Posted 5 years ago
Hi William, we'll check on your special order with the warehouse today and send you an update. Thank you.
Posted 5 years ago
Stacy C
Verified Buyer
“I bought two rugs at first to test this company. I am very impressed with the quality of the rugs and the speed of shipment! I was so happy with my first two rugs, I had to purchase two more! I’m getting ready to place a third order in about three weeks! I love this company! I will definitely tell my family and friends about Incredible Rugs and Decor!”
Helpful Report
Posted 5 years ago
Melissa S
Verified Buyer
“Fast shipment and great communication!”
Helpful Report
Posted 5 years ago
Elizabeth A
Verified Buyer
“Appreciated the follow up email thanking me for my order and asking if there was anything else they could do for me. Letting me know they were there from the onset of my order was refreshing.”
Helpful Report
Posted 5 years ago
Bonnie R
Unverified Reviewer
“Second time ordering and very pleased with rugs and your company. Customer Service excellent.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent”
Helpful Report
Posted 5 years ago
Judith B
Verified Buyer
“I am going to wait til rug comes”
Helpful Report
Posted 5 years ago
Steven J
Verified Buyer
“Great experience”
Helpful Report
Posted 5 years ago
Laura B
Verified Buyer
“from the website (being able to see the rug in my room), ordering to receiving the rug. my experience was very good. thank you.”
Helpful Report
Posted 5 years ago
DOUGLAS R
Verified Buyer
“Very nice rug. The colors are just as shown on the website. A well made rug that looks great in my entrance way.”
Helpful Report
Posted 5 years ago
Jen
Unverified Reviewer
“I ordered a beautiful rug that was shipped directly from the manufacturer. There were a bunch of mishaps along the way, but the customer service from Incredible Rugs will keep me coming back. Oh and my rug is beautiful!”
Helpful Report
Posted 5 years ago
James M
Verified Buyer
“Price was good, delivery was quick, and item was as described”
Helpful Report
Posted 5 years ago
Anita L
Verified Buyer
“My rug purchase was quick and easy. I love my new rug.”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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