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Incredible Rugs and Decor Reviews

4.7 Rating 4,059 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Linda K
Unverified Reviewer
“I love my new rug. The colors are beautiful and it looks great in my room.”
Helpful Report
Posted 5 years ago
KC
Unverified Reviewer
“The rug was beautiful, colors shown online were accurate, and it was delivered quickly. The great service and communication through the process was appreciated!”
Helpful Report
Posted 5 years ago
Entela A
Verified Buyer
“I have had very good experiences with ordering several rugs from Incredible Rugs. Great quality of rugs and excellent service on any of my orders.”
Helpful Report
Posted 5 years ago
Olga Z
Verified Buyer
“It took a while,but I found the rug I ve been looking for for a few years. I was nervous about the color,because one different light it photographs differently. Quality and service were great,so I'll be back”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Wonderful service and great quality.”
Helpful Report
Posted 5 years ago
Leland P
Verified Buyer
“Easy to use site with fair pricing and free shipment.”
Helpful Report
Posted 5 years ago
Sandy D
Verified Buyer
“I was updated on the schedule often and even got a response from one of the employees at Incredible Rugs and Decor. The rug is just what I ordered and it came in about 2 weeks from when I ordered it.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“The rug is very pretty. I chose one that came with a free rug pad. I was expecting a felt rug pad, but received the very cheap kind I would not put in my tile because they disintegrate. I also bought a pillow, and am dissatisfied with the quality. I’m not leaving with a positive feeling about this place. When I chatted with customer service she apologized that I didn’t order a rug that qualified for a felt pad. This was not clear when I purchased the rug. How is the rug? I’m not an expert, but I will see how it holds up.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“This is the worst rug I ever bought in my life, I purchased the rug for $330.00. My rug is grey and I see white thread. For me to return it there charging me $155.00 to return it. I’m so upset. Please don’t buy any big rug from this company”
Helpful Report
Posted 5 years ago
Unfortunately, shipping costs from all the Freight Carriers are at an all time high this year due to Covid, especially during the Holiday Shipping rush. To minimize return shipping costs, we recommend ordering a small rug size or a sample swatch to test colors/texture in your home and room lighting conditions before ordering a very large area rug.
Posted 5 years ago
Jan R
Verified Reviewer
“We’ve been ordering rugs from this company for several years. They have one of the best customer service department. I ask for help finding a rug today had no information but he found it for us. We love the rugs we’ve bought over the years..if you order from this company you won’t be dissatisfied. Great prices 5 stars.”
Helpful Report
Posted 5 years ago
Glenn
Verified Reviewer
“Great customer service and product is beautiful”
Helpful Report
Posted 5 years ago
Merle C
Verified Buyer
“Communication was outstanding and delivery was fast. Rug is very pretty, but did not contain the colors depicted in the color swatch boxes.”
Helpful Report
Posted 5 years ago
Ellen G
Verified Buyer
“Service personnel were very courteous and helpful. Love our carpet and it was worth waiting for!”
Helpful Report
Posted 5 years ago
Juliana
Verified Reviewer
“Fast and very friendly and 😊HAPPY person who took my order.”
Helpful Report
Posted 5 years ago
Bill F
Unverified Reviewer
“Nancy and I are extremely pleased with the two rugs that we bought they fit in beautifully with her room and they match ART furniture and what we had hoped to achieve we have achieved the rugs are absolutely gorgeous and we are very pleased with the service. Sincerely, Bill”
Helpful Report
Posted 5 years ago
Mike D
Verified Buyer
“We ordered rugs from you all when we finished construction of our new home a little over a year ago, the rugs were great quality and service was great. We decided to order a matching runner, we are excited to get it in.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy to browse. Great filters too (size, style, color). My only recommendation, if possible, list when sold out products might be back in stock. ”
Helpful Report
Posted 5 years ago
Elizabeth A
Verified Buyer
“Fantastic app for seeing rug in your room ... plus fantastic rug designs. Could not find anything more appropriate by shopping all the local stores. I will use Incredible Rugs before I ever spend days looking at limited local selections.”
Helpful Report
Posted 5 years ago
Suzanne M
Verified Buyer
“Easy to use site and loved the photo of it in my room option.”
Helpful Report
Posted 5 years ago
Rebecca K
Verified Buyer
“impressed with the speed of delivery, and the quality of the product.”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,059 reviews
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