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Incredible Rugs and Decor Reviews

4.7 Rating 4,051 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Eileen G
Verified Buyer
“Purchased 3 wool rugs that I had been shopping for for some time. I found them less expensive elsewhere and they granted me a 112% price match so of course I ordered from them. Fantastic service, Emily responded to my request immediately and they helped me process the order! Would definitely purchase from them again!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“confirmed the order, gave good info re a slight delay, and everything got here in great condition . Like the rug very much. Had a question and customer service was friendly and helpful (thank you Steve)”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Great costumer service Quick and easy way to place order Great products”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I love their products Easy and quick order Great costumer service”
Helpful Report
Posted 6 years ago
Irving A
Verified Buyer
“Excellent responsiveness in helping me to order an alternative rug to replace one that was out of stock”
Helpful Report
Posted 6 years ago
Denise W
Verified Buyer
“I was very happy with my online purchase process. Simple as could be. Love the selections and love my new rug. Great price too. Getting it delivered 2 days early was the surprise and delight I enjoy. Thank so much.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“You made shopping for rugs easy and enjoyable. Easy to navigate the website and I can see everything I need to coordinate with my new rug.”
Helpful Report
Posted 6 years ago
Vicki C
Verified Buyer
“very prompt response on order placement and shipping confirmation”
Helpful Report
Posted 6 years ago
N H
Verified Buyer
“Poor!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very easy to order and good customer service response.”
Helpful Report
Posted 6 years ago
Dom G
Verified Buyer
“I liked the email follow up. Thank you for answering my question re shipping time. Very good customer service. My rug should arrive four days from now. If it is in good shape it will be a 5 for sure.”
Helpful Report
Posted 6 years ago
John L
Verified Buyer
“Very responsive!”
Helpful Report
Posted 6 years ago
Linda W
Verified Buyer
“There are too many negatives I don’t have any desire to respond”
Helpful Report
Posted 6 years ago
Laura
Unverified Reviewer
“Their customer service is incredible! They go above and beyond to help customers. Emily treated my order as if it were her own, contacting me multiple times to update me about the order. Thank you! When I spoke with Robert, he was also very kind and helpful. I haven't received my rug yet, but Incredible Rugs and Decor has already made me a return customer just because of their customer service! I look forward to ordering with them again soon!”
Helpful Report
Posted 6 years ago
Margaret W
Verified Buyer
“Excellent service; kept me informed about the status of my order. Great price.”
Helpful Report
Posted 6 years ago
Kathy E
Verified Buyer
“I received my rug very pretty just as pictured thank you . If you have any Questions you answer promptly .”
Helpful Report
Posted 6 years ago
Nancy H
Verified Buyer
“I love my rug. It was exactly what I wanted. The description was perfect.”
Helpful Report
Posted 6 years ago
Susan K
Verified Buyer
“This is our second purchase and true to form for Incredible Rug and Decor, it was simple, efficient and just in case, a great return policy. Why shop anywhere else for such an important addition to your home? We will be back!”
Helpful Report
Posted 6 years ago
Marilyn H
Verified Buyer
“I've been searching for the right rug for many months. Once I found it, I checked prices and Incredible Rugs had the best price. They also ship free. I would work with them again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I liked the colors of the "Morris" KAS rug i purchased but the quality is poor.”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,051 reviews
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