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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

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Mario G
Verified Buyer
“Great selection and price. Fast and courteous service. Will recommend to everyone.”
Helpful Report
Posted 6 years ago
Sharon K
Verified Buyer
“Easy to use site. Provides an option to view rug, which I was purchasing, into a photo of your room! Amazingly cool! Helped seal the deal to buy, knowing it was the perfect fit and style! Great company and website. Also shipping and delivery in 3 days! Excellent!”
Helpful Report
Posted 6 years ago
Mark L
Verified Buyer
“Great Price and responsive service.”
Helpful Report
Posted 6 years ago
Leigh S
Verified Reviewer
“Super great staff and products ! I ordered a rug from them and plan to Purchase another ! Great company”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Could not be happier with the product, or with the service. Purchased two rugs in February - found I needed a third to complete the look. Was able to match the original rugs. Delivery is always prompt. The staff could not be more friendly, nor more helpful when you have questions. LOVE THIS COMPANY!!!”
Helpful Report
Posted 6 years ago
Rocky C
Verified Buyer
“Great prices and selection easy to buy and just waiting now”
Helpful Report
Posted 6 years ago
Lisa W
Verified Buyer
“I ordered two items a small rug and a rug pad. Some how the the pad order was mixed up but they corrected it as soon as they were aware! I will order again!! Ohh and the rug is super cute!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I purchased numerous rugs, with excellent help from Emily at the Incredible Rugs and Decor. Samples were readily provided for each of my choices, help with returns of the samples always easy. Credits applied diligently. The rugs I decided to buy were precisely what Emily told me about them, careful to describe color schemes, etc. Offer to return was put without reservations. Do not hesitate.”
Helpful Report
Posted 6 years ago
Rajesree P
Verified Buyer
“The online chat was helpful as I wanted to confirm that I had picked the correct color in the cart. Online colors are difficult to distinguish!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I already ordered the 5' x 8' rug that I'm matching with this hallway runner. It was just what I was looking for, and the colors match well in my room.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Beautiful selection. I liked the way you indicated the colors that the rugs contain. I would have ordered two rugs, but one was out of stock.”
Helpful Report
Posted 6 years ago
Catherine G
Verified Buyer
“Found the item I was looking for quickly. I like the way I am kept apprised of the shipping status.”
Helpful Report
Posted 6 years ago
Audree L
Verified Buyer
“I love this store!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Ordered this rug for my study and it was perfect. It feels nice to walk on and has a unique look. Arrived faster than promised. Love the room decorator tool to try out the rug in my space. Worked great.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Loved being able to picture the various rugs in my room. That feature really worked. I ordered the rug for my dining room and it was perfect for my space. So I ordered another rug for my study. Interestingly the first rug I thought was going to look good, didn't when I used the space planning tool. I selected a different rug. The rug arrived in under a week and 2 days earlier than expected. It looks great! So I'm back to get another one. Great prices too.”
Incredible Rugs and Decor 5 star review on 17th May 2019
Helpful Report
Posted 6 years ago
Karen E
Verified Buyer
“I accidentally ordered the rug before I entered the discount code then ordered a second rug. I sent an email and the first order was canceled without any problems. I also called about whether or not the rug was pre treated with a stain resistant substance. Robert answered my question promptly and thoroughly. I will definitely recommend you to my friends and family.”
Helpful Report
Posted 6 years ago
Mary T
Unverified Reviewer
“Great and easy website to find the most incredible rugs. Thank you for your service.”
Helpful Report
Posted 6 years ago
Leslie M
Verified Buyer
“Excellent!!!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Robert and Emily were very helpful finding rugs similar to the one I loved that was just too big for the space. Emily got back to me in no time with two options and a link to more. One of the options was perfect.”
Helpful Report
Posted 6 years ago
Ly K
Verified Buyer
“Came earlier than date expected. Wrapped up securely with coverings on both ends. Rugs looked even more beautiful in person. We saved about $50 more going with this company. You can’t beat the price and quality. Highly recommend!!”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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