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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Glenda G
Verified Buyer
“Very quick!!! Great rugs!”
Helpful Report
Posted 6 years ago
Christine
Verified Reviewer
“Excellent selection and the best pricing around! Placed my order on a Saturday and the new rug and pad were on my floor the following Wednesday. All items were as advertised. I would definitely recommend shopping with Incredible Rugs and Decor!”
Helpful Report
Posted 6 years ago
Mary W
Verified Buyer
“I've been very pleased so far! Incrediblerugsanddecor.com had the exact product I wanted at the absolute best price. The company has been in communication with me ever since I placed the order to keep me informed on the shipping process, arrival date, and just to make sure I am happy with the progress of the order in general. Highly recommended company to do business with.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“received several area rug with great satisfaction”
Helpful Report
Posted 6 years ago
Nan P
Verified Buyer
“Beautiful rug. Great service. Could not be happier!”
Helpful Report
Posted 6 years ago
Elaine W
Verified Buyer
“The Karastan rug I received was thicker and prettier than other types I have purchased elsewhere. I will be returning for future business.”
Helpful Report
Posted 6 years ago
Lynn W
Verified Buyer
“easier to filter the information of product. rug description is detailed and helpful. customer service is easy to contact (but chat only available at 10Am, no work in weekend).”
Helpful Report
Posted 6 years ago
Eileen G
Verified Buyer
“Purchased 3 wool rugs that I had been shopping for for some time. I found them less expensive elsewhere and they granted me a 112% price match so of course I ordered from them. Fantastic service, Emily responded to my request immediately and they helped me process the order! Would definitely purchase from them again!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“confirmed the order, gave good info re a slight delay, and everything got here in great condition . Like the rug very much. Had a question and customer service was friendly and helpful (thank you Steve)”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Great costumer service Quick and easy way to place order Great products”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I love their products Easy and quick order Great costumer service”
Helpful Report
Posted 6 years ago
Irving A
Verified Buyer
“Excellent responsiveness in helping me to order an alternative rug to replace one that was out of stock”
Helpful Report
Posted 6 years ago
Denise W
Verified Buyer
“I was very happy with my online purchase process. Simple as could be. Love the selections and love my new rug. Great price too. Getting it delivered 2 days early was the surprise and delight I enjoy. Thank so much.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“You made shopping for rugs easy and enjoyable. Easy to navigate the website and I can see everything I need to coordinate with my new rug.”
Helpful Report
Posted 6 years ago
Vicki C
Verified Buyer
“very prompt response on order placement and shipping confirmation”
Helpful Report
Posted 6 years ago
N H
Verified Buyer
“Poor!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very easy to order and good customer service response.”
Helpful Report
Posted 6 years ago
Dom G
Verified Buyer
“I liked the email follow up. Thank you for answering my question re shipping time. Very good customer service. My rug should arrive four days from now. If it is in good shape it will be a 5 for sure.”
Helpful Report
Posted 6 years ago
John L
Verified Buyer
“Very responsive!”
Helpful Report
Posted 6 years ago
Linda W
Verified Buyer
“There are too many negatives I don’t have any desire to respond”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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