Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.72

4.7 Rating 4,051 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 14th February 2025

"Kathy"

Incredible Rugs and Decor 5 star review on 15th January 2025

Incredible Rugs and Decor 5 star review on 5th October 2024

George

Incredible Rugs and Decor 5 star review on 16th September 2024

Jess

Incredible Rugs and Decor 5 star review on 22nd August 2024

"Anthony I

145

Anonymous

Anonymous // 01/01/2019

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“This is my second purchase from my his company. My first purchase was so exceptional that I knew I was coming back. My second purchase was beyond wonderful. Karastan rugs are the best quality you can buy and your company makes it irresistible! Thank you”

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Posted 6 years ago

“This was a great experence , found what I needed quick and even got an additional discount on already low prices”

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Posted 6 years ago

“Very easy to select , order and pay. Will definitely use them for next rug purchase”

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Posted 6 years ago

“Service was great”

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Posted 6 years ago

“Great selection. fast service!!”

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Posted 6 years ago

“Representative who handled my two orders was efficient and very professional. It was a pleasant experience for me. Please thank her for me”

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Posted 6 years ago

“Found the rug we were looking for. Very easy to order. Communication was terrific. Shipped very quickly. I will definitely buy from Incredible Rugs and Decor again.”

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Posted 6 years ago

“excellent customer service!”

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Posted 6 years ago

“Had the rug I wanted at a price that couldn't be beat.”

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Posted 6 years ago

“Order arrived in 2 days in great condition. Service was excellent! Quality is superb! Rugs are breathtaking! Thank you for a stellar experience!”

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Posted 6 years ago

“Don’t trust them! They tell you things then don’t follow through! Rug-direct same price but follow through.”

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Posted 6 years ago

Hi Gail, we're sorry to hear this feedback. Our records show that your order was fulfilled in July, as requested. If we missed anything, please let us know so we can make it right. You can reach our Customer Service team Mon-Friday 9-5 and we'll be happy to assist. Thank you, Steve

Posted 6 years ago

“Great website with beautiful items. Very easy to navigate and order.”

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Posted 6 years ago

“They had the rug I needed in all the right colors.”

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Posted 6 years ago

“The carpet came very quickly and is beautiful. No complaints.”

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Posted 6 years ago

“Ask me to review after I’ve received my order!”

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Posted 6 years ago

“The price was excellent...Communication following the order was excellent...The rug (and pad)were delivered very quickly, securely packed, in perfect condition. I could not be more pleased. I just rolled the rug out in my dining room...and it looks wonderful.”

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Posted 6 years ago

“Incredible Rugs is a good name. They had the rug we wanted, in the right size, at a great price.”

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Posted 6 years ago

“You had the rug I wanted in the size I wanted. However, your offer of a “discount” after providing you with my email address was misleading. I got a discount of 15% to apply to my purchase. When applying it to my purchase, I was informed it was “not valid” for the item I bought. Not a happy customer!”

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Posted 6 years ago

Thank you for your feedback. Some discounts will have exclusions, as outlined in the coupon details and signup page. You can always contact us for assistance, any time.

Posted 5 years ago

“Beautiful rugs. Exceptional customer service and knowledge. Highly recommend.”

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Posted 6 years ago

“The color of the area rug I purchased was perfect— just as you described it!”

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Posted 6 years ago

Incredible Rugs and Decor is rated 4.7 based on 4,051 reviews