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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

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Marion W
Verified Buyer
“I had the pleasure of working with Syrena and she helped me pick two rugs to place in an open concept area. she was patient and knowledgable”
Helpful Report
Posted 6 years ago
Brenda H
Verified Buyer
“Incredible prices! Incredible delivery! Incredible service! Incredible, gorgeous, love, love, love Karistan rug!”
Helpful Report
Posted 6 years ago
Victoria B
Verified Buyer
“Awesome, gave wrong instructions but the rug came quickly :)”
Helpful Report
Posted 6 years ago
Deborah N
Verified Buyer
“Very easy to order polite rep!”
Helpful Report
Posted 6 years ago
Deborah G
Verified Reviewer
“After looking at several sites, Incredible Rugs beat the price offering me a discount and no sales tax. I look forward to receiving my new rugs. Their site was easy to use and I will definitely use them again.”
Helpful Report
Posted 6 years ago
Philip S
Verified Buyer
“Effortless, good follow up. One of the items that I ordered however, was said to be in stock but when I went to order it was gone. Good news the item was only back order a few days and is scheduled to arrive the same time as my other merchandise!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The "millions" of choices is daunting, but the filters help get to where you want to be. I find the easy access to details about the rugs, like the construction method and individual yarn colors used very helpful. The view the rug in a room actually works. It doesn't look like my room, but it is amazing how the pattern of a rug plays out when set in context. The actual order process is up to Amazon standards, as is the information updates regarding the order.”
Helpful Report
Posted 6 years ago
Judy D
Verified Buyer
“This is my second purchase from my his company. My first purchase was so exceptional that I knew I was coming back. My second purchase was beyond wonderful. Karastan rugs are the best quality you can buy and your company makes it irresistible! Thank you”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“This was a great experence , found what I needed quick and even got an additional discount on already low prices”
Helpful Report
Posted 6 years ago
Pat C
Verified Buyer
“Very easy to select , order and pay. Will definitely use them for next rug purchase”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Service was great”
Helpful Report
Posted 6 years ago
Gerard B
Verified Buyer
“Great selection. fast service!!”
Helpful Report
Posted 6 years ago
Sharon T
Verified Buyer
“Representative who handled my two orders was efficient and very professional. It was a pleasant experience for me. Please thank her for me”
Helpful Report
Posted 6 years ago
Bonnie R
Verified Buyer
“Found the rug we were looking for. Very easy to order. Communication was terrific. Shipped very quickly. I will definitely buy from Incredible Rugs and Decor again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“excellent customer service!”
Helpful Report
Posted 6 years ago
Cory B
Verified Reviewer
“Had the rug I wanted at a price that couldn't be beat.”
Helpful Report
Posted 6 years ago
Betty G
Verified Reviewer
“Order arrived in 2 days in great condition. Service was excellent! Quality is superb! Rugs are breathtaking! Thank you for a stellar experience!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Don’t trust them! They tell you things then don’t follow through! Rug-direct same price but follow through.”
Helpful Report
Posted 6 years ago
Hi Gail, we're sorry to hear this feedback. Our records show that your order was fulfilled in July, as requested. If we missed anything, please let us know so we can make it right. You can reach our Customer Service team Mon-Friday 9-5 and we'll be happy to assist. Thank you, Steve
Posted 6 years ago
Linda M
Verified Buyer
“Great website with beautiful items. Very easy to navigate and order.”
Helpful Report
Posted 6 years ago
Sharon H
Verified Buyer
“They had the rug I needed in all the right colors.”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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