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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Mariana V
Verified Buyer
“I’m so glad I’ve found this website”
Helpful Report
Posted 5 years ago
Jo V
Verified Buyer
“Loved the Karastan rug I bought. How6, the free rug pad was disappointing--too small and very, very thin.”
Helpful Report
Posted 5 years ago
Julie W
Verified Buyer
“Steve was very good at keeping me informed on the delays with my order. Thank you for the great service!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick and friendly service!”
Helpful Report
Posted 5 years ago
Leslie T
Verified Buyer
“I’ve ordered numerous rugs and the quality of them is great! Service was exceptional. Highly recommend!”
Helpful Report
Posted 5 years ago
Pamela B
Verified Buyer
“Website was nice and easy to use. Looking forward to going back to shop! Reasonable prices for retirees .”
Helpful Report
Posted 5 years ago
Margaret C
Verified Buyer
“Good service- great communication- beautiful rug- VERY PLEASED!!”
Helpful Report
Posted 5 years ago
Diana S
Verified Buyer
“This is my second time shopping with Incredible Rugs and Decor and the overall experience has exceeded my expectations. Unfortunately, this time my order was incorrect. The warehouse transposed the order numbers and my daughter received the wrong colored rugs. The Customer Service department was very apologetic and able to assist with the return. Thank you again for all your help and going the extra mile to help.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Amazing...quick, easy and exactly what I wanted for a rug!! Love the two rugs.”
Helpful Report
Posted 5 years ago
Lawrence H
Verified Buyer
“Great experience!!”
Helpful Report
Posted 5 years ago
Vivienne A
Verified Buyer
“Checkout was efficient and seamless.”
Helpful Report
Posted 5 years ago
Karen S
Verified Buyer
“This has been the best experience ordering online EVER!!! I love this company! You can see a sample of the rug in your room before you order, free shipping, and FAST delivery turnaround!! Great quality too!!!”
Helpful Report
Posted 5 years ago
Coty W
Verified Buyer
“Beautiful rugs”
Helpful Report
Posted 5 years ago
Maricela F
Verified Buyer
“Saw a small version of my rug at Tuesday morning. I got info on back and googled it, this site had the best price on the size I needed and I even got a free pad. Quick delivery too.”
Helpful Report
Posted 5 years ago
Andrea W
Verified Buyer
“Shopping was easy, great selection and I was kept informed every step of the way. My rug was backordered, yet I felt comfortable knowing when I would receive it. Will definitely recommend.”
Helpful Report
Posted 5 years ago
Maxine F
Verified Buyer
“Ordered through the website three different times in the past few weeks. Utilizing the “live chat” each time with wonderful people and excellent results. Love this site!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fast and friendly Great customer service!Affordable and stylish .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very easy and pleasant experience. We love the rugs.”
Helpful Report
Posted 6 years ago
Susan
Verified Reviewer
“Beautiful and soft!”
Helpful Report
Posted 6 years ago
Rebecca D
Verified Buyer
“I could not be happier. The rugs are very nice and customer service was great.I had a problem and it was quickly and courteously handled. Will definitely use them again.”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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