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Incredible Rugs and Decor Reviews

4.7 Rating 4,041 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,041 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Gretchen A
Verified Buyer
“People at Incredible were wonderful. The 2 Karastan rugs with pads were delivered, and I just got everything arranged. I am soooo!!!! happy. The prices were fantastic with no shipping and no taxes. In addition, the 2 UPS delivery people brought them into the house with no problems. I am telling my friends about the company. It gets a "TOP OF THE LINE" review. Thanks, Gretchen Anderson”
Helpful Report
Posted 6 years ago
Nanette W
Verified Buyer
“What a wonderful experience! I was able to search my brand of choice (sutra) and my design with ease. I ordered and got assistance with my questions promptly! This is a great company!”
Helpful Report
Posted 6 years ago
Gabrielle N
Verified Reviewer
“I purchase an amazing rug from incredible rugs and decor. I found the same rug at a lower price and they went out of their way to accommodate me and credited me back the difference in price. Their customer service rep, Robert, was outstanding. I received my rug within 2 days from ordering. They are most helpful and professional. I highly recommend them for any of your interior needs. I will definitely use them again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have not received rug yet. Check back later when rug arrives Dec 31 2019.”
Helpful Report
Posted 6 years ago
Lisa C
Verified Buyer
“The customer care representative was wonderful!!!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Hopefully, this order will capture the last 2 Karastan rugs for me. Very pleasant experience dealing with this company. I will recommend them to everyone.”
Helpful Report
Posted 6 years ago
Wendy
Verified Reviewer
“Beautiful rug, so happy with all my rugs I get from Incredible Rugs!”
Helpful Report
Posted 6 years ago
Susan G
Verified Buyer
“Love my rugs and fast delivery”
Helpful Report
Posted 6 years ago
Nancy W
Verified Buyer
“Great tracking services. Rugs and pad arrived in perfect condition.”
Helpful Report
Posted 6 years ago
Sandra M
Verified Buyer
“Very happy with the rug I ordered and the speedy delivery!”
Helpful Report
Posted 6 years ago
Katherine E
Verified Buyer
“Shopping on this site is very easy. The rugs are beautiful and of a high quality.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“price and rug was delivered on time”
Helpful Report
Posted 6 years ago
Pam D
Verified Buyer
“My beautiful rug arrived fast, sealed and in perfect condition.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great service with personal attention. Have ordered every rug in our house from incredible rugs and decor. Fantastic!”
Helpful Report
Posted 6 years ago
Peggy N
Verified Buyer
“Great selection and pricing. Excellent customer service!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“good communication letting me know the transaction had been transferred to the rug manufacturer”
Helpful Report
Posted 6 years ago
Marrene T
Verified Buyer
“The rug was delivered well packaged and in a very short time. I had seen the rug at a discount retail store but when I returned to get it, it had been sold. I found it on Incredible Rugs and Decor website and it was priced below what I would have paid locally, PLUS, it arrived at my front door!!! No lugging home!”
Helpful Report
Posted 6 years ago
Cheryl D
Verified Buyer
“Great customer service”
Helpful Report
Posted 6 years ago
Ava D
Verified Buyer
“I spoke to a very helpful customer service representative about a price match. He was able to do it, and it went very smoothly.”
Helpful Report
Posted 6 years ago
Julia W
Verified Buyer
“Great quality. Great price”
Helpful Report
Posted 6 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,041 reviews
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