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Incredible Rugs and Decor Reviews

4.7 Rating 4,038 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,038 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Anonymous
Verified Buyer
“Great price, excellent communication and products shipped and arrived when expected. Thanks.”
Helpful Report
Posted 5 years ago
Jennifer H
Verified Buyer
“Easy to order. Great communication. Nicely packaged.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Site was easy to navigate. Selection is unmatched.”
Helpful Report
Posted 5 years ago
Dennis K
Verified Reviewer
“Yes website was easy to use, and will wait for the rug I ordered to be delivered.”
Helpful Report
Posted 5 years ago
Hie S
Verified Buyer
“Excellent customer service. Great price and very fast delivery. Good communication in regards to order status. Highly recommend!!”
Helpful Report
Posted 5 years ago
Stacey I
Verified Buyer
“Customer service was amazing and shipping was very fast. Just received it today only after ordering it not even a week ago. Would highly recommend them and will be purchasing from them again. Thank you.”
Helpful Report
Posted 5 years ago
Charles S
Verified Buyer
“Excellent online experience. Good selection of rugs, good prices, and easy to order. Shipment was done very expeditiously.”
Helpful Report
Posted 5 years ago
Duncan T
Verified Buyer
“Super experience”
Helpful Report
Posted 5 years ago
Debra C
Verified Buyer
“The rugs were good, but I tried to chat for a possible return and did not hear back. Disappointing.”
Helpful Report
Posted 5 years ago
Peggy P
Verified Buyer
“On IR&D I found an area rug for less cost than the same item found on other sites due to a discount offered as I shopped. I appreciated the quick confirmation, free shipping (in this case), fast delivery. Excellent service. And the Kharma rug is gorgeous! Thank you”
Helpful Report
Posted 5 years ago
Emily E
Verified Buyer
“good service good people and good products”
Helpful Report
Posted 5 years ago
Jean T
Verified Buyer
“I love this rug. So much so, I want to purchase a second one!”
Helpful Report
Posted 5 years ago
Wendie R
Verified Buyer
“Two rugs have not arrived yet but the “free” pad was worthless. I learned long ago never to use those thin, rubber pads as they damage my floor. Wish I hadn’t fallen for the “free” incentive!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good communication regarding order status. Thank you.”
Helpful Report
Posted 5 years ago
Holly H
Verified Buyer
“The prices are competitive and so far the communication regarding the delivery has been efficient.”
Helpful Report
Posted 5 years ago
Joan A
Verified Buyer
“Ordering was easy; I received timely updates about my order. Can’t ask for more.”
Helpful Report
Posted 5 years ago
Haley S
Verified Buyer
“Although my rug was backordered, I was kept abreast of the order status through email which was very helpful.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good web site, immediate help from live-chat, easy order placement, good follow-up communication via email.”
Helpful Report
Posted 5 years ago
John O
Verified Buyer
“Site easy to use.like the feature that you can actually download the rugs on line into your house to see which looks best. Bought a $1399 big rug with confidence and now installed it..very happy with 3 day free delivery and it looks great. rug very high quality and pictures true to actual product”
Helpful Report
Posted 5 years ago
Amy L
Verified Buyer
“Quality product, Timely communication, Very responsive, Rug delivered quickly, love the website where you can take a picture of your room and how the rug will look. Very pleased. Thank you.”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,038 reviews
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