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Incredible Rugs and Decor Reviews

4.7 Rating 4,041 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,041 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Lynae C
Verified Buyer
“I as so impressed with my order experience, thank you!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent customer service and outstanding knowledge of rugs. "See it in your room" app was particularly useful.”
Helpful Report
Posted 5 years ago
Theresa M
Verified Buyer
“All good! Delivery in 2 days from rug manufacturer via UPS. I’m impressed.”
Helpful Report
Posted 5 years ago
Elizabeth T
Verified Buyer
“Beautiful rug, good quality, nice discount!  The website was easy to navigate and very helpful in picking colors...and the rug we got was exactly as pictured!   Will definitely buy from the next time we need a rug...couldn’t be happier! ”
Incredible Rugs and Decor 5 star review on 14th February 2020
Helpful Report
Posted 5 years ago
Carolyn I
Verified Buyer
“Once I learned how to navigate the website it was great. One phone call was made to Emily who was very helpful.”
Helpful Report
Posted 5 years ago
Magda U
Verified Buyer
“Easy website to use. Ordering is easy and delivery was a day ahead of schedule! Excellent price and service.”
Helpful Report
Posted 5 years ago
Carol V
Verified Buyer
“I will when I get my rugs.....”
Helpful Report
Posted 5 years ago
Richard B
Verified Buyer
“The Karastan Spice Market rugs are beautiful. They shipped in a timely manner and the price was great.”
Helpful Report
Posted 5 years ago
Sonja O
Verified Buyer
“It's taken a long time to receive my order , however it appears I will be receiving it shortly. Thank you for your help.”
Helpful Report
Posted 5 years ago
Stacey I
Verified Buyer
“This is my second order and the customer service is great and the delivery is very fast. Will definitely be ordering more rugs in the very near future.”
Helpful Report
Posted 5 years ago
David B
Verified Buyer
“Sort ware wouldn’t accept my discount code. Called 800# and they took care of it pronto. Good customer service.”
Helpful Report
Posted 5 years ago
Larry S
Verified Buyer
“First Karastan rug order with Incredible Rugs and Decor rated "outstanding". Rug and pads arrived quickly with no issues. Awaiting now for additional orders to arrive. Highly recommended website!”
Helpful Report
Posted 5 years ago
Susan B
Verified Buyer
“Easy”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Ease of purchase. Competitive pricing”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Delivery was timely. Rug as described.”
Helpful Report
Posted 5 years ago
John T
Verified Buyer
“Very”
Helpful Report
Posted 5 years ago
Kathleen S
Verified Buyer
“I looked at many sites for the perfect rug. This was the only one with the selection and availability that allowed me to find it. As a bonus, it was on sale.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick service, rug excellent. I would purchase from them again.”
Helpful Report
Posted 5 years ago
Phyllis M
Verified Buyer
“I LOVE this site! And customer service is GREAT! I loved being able to see my rug in my room before I bought it. Really fun.”
Helpful Report
Posted 5 years ago
Randy M
Verified Buyer
“Rug selection was great, and pricing was excellent. Highly recommend!”
Helpful Report
Posted 5 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,041 reviews
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